cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Kevin Kaarl - Miami
Fri 07 Apr, 18:00
North Beach Bandshell, Miami Beach, Florida

Stubhub Link: https://www.stubhub.com/kevin-kaarl-miami-beach-tickets-4-7-2023/event/151278161/?quantity=0

Primary Link: https://www.eventbrite.com/e/kevin-kaarl-miami-tickets-450828509207


Thanks,

Quiennie

Reply
Loading...
JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly update StubHub map for this event Hamilton 01/08/23 1:00 PM Show to match the map on the primary market with link below for reference:

 

 

https://tickets.playhousesquare.org/online/mapSelect.asp

 

 

Thanks,

Jona

Reply
Loading...
JoeBoss
Stagehand

cannot enter seat numbers!

Why can I only select "GENERAL ADMISSION" FOR THIS EVENT??

 

NEAL BRENNAN SEPT 9 - VANCOUVER BC

 

please help me

 

this happens most time i try to sell on this site!

 

 

Reply
Loading...
JKNews
Stagehand

Re: cannot enter seat numbers!

I have the same problem.

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change from Floor GA to reserved section on stubhub map for below event:
Reba McEntire
Colonial Life Arena, Columbia, SC
March 10, 2023, 6:30 PM

 

Stubhub link: https://www.stubhub.com/reba-mcentire-columbia-tickets-3-10-2023/event/150506813/

 

Primary ticket provider link: https://www.ticketmaster.com/event/2D005D3604888911

Reply
Loading...
angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable event map on Stubhub.

 

Stubhub Link:

Phoenix Suns Tickets - StubHub

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
Neko Case
Jefferson Center Foundation - Shaftman Performance Hall, Roanoke, VA
January 29, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/neko-case-roanoke-tickets-1-29-2023/event/151197255/

 

Primary ticket provider link: https://jeffcenter.secure.force.com/ticket/#/instances/a0F5G00000QFLtUUAX

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
Riverdance
Cape Fear Community College, Wilmington, NC
February 01, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/riverdance-wilmington-tickets-2-1-2023/event/151186298/

 

Primary ticket provider link: https://wilsoncentertickets.com/show/?id=7404

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add map for below event:
Sam Morril
Vogue Theatre, Vancouver, BC
February 02, 2023, 9:30 PM

 

Stubhub link: https://www.stubhub.com/sam-morril-vancouver-tickets-2-2-2023/event/150593734/

 

Primary ticket provider link: https://admitone.com/events/sam-morril-vancouver-8473595

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Platform Left and Platform Right sections on Stubhub map for below event:
Dusty Slay
Lexington Opera House, Lexington, KY
February 03, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/aaron-weber-lexington-tickets-2-3-2023/event/150567075/

 

Primary ticket provider link: https://www.ticketmaster.com/event/16005D4FB53C39B0

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here