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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Key Glock 3/30/23 

 

Floor section should be General Admission.

 

Link to the event from Stubhub:

https://www.stubhub.com/key-glock-kansas-city-tickets-3-30-2023/event/151305233/


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/06005D86C5AB755B

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add section VIP Premium Booth on this event:

 

Event Name: Luenell
Event Date & Time: 01/06/23  9:40 PM
Stubhub Link: https://www.stubhub.com/luenell-homestead-tickets-1-6-2023/event/151237181/?quantity=2
Primary Link: https://www.ticketweb.com/event/luenell-pittsburgh-improv-tickets/12684685?pl=pittsburghimprov&REFID...

 

Thank you !

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zhariiel
Zamboni Driver

Re: Map Errors on Site


Hi Team, 

 

Seeking your assistance to add/update map on this event:

 

Event Name: Jesus Christ Superstar
Event Date & Time: 02/26/23  1 PM
Stubhub Link:https://www.stubhub.com/jesus-christ-superstar-madison-tickets-2-26-2023/event/151318635/
Primary Link: https://tickets.overture.org/8123/8130?_ga=2.204607511.665321877.1672948743-1398295912.1672948743

 

Thank you !

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fb2000
Rookie

Re: Map Errors on Site

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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Please separate section of PIT (rows AA to GG) from Orchestra section map for below event:

Event Name: Come From Away 
Venue: Chrysler Hall|Norfolk, VA
Event Date & Time:  Sun, Mar 05, 2023, 1:00 PM
Stubhub Link: https://www.stubhub.com/come-from-away-norfolk-tickets-3-5-2023/event/151183900/
Primary Link: https://www.ticketmaster.com/come-from-away-touring/event/01005C8DDE6564A5?

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the map for this event:

Event Name: Come From Away

Venue: Royal Theatre BC

Event Date & Time: Sun, May 14, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/come-from-away-victoria-tickets-5-14-2023/event/151351537/?clickref=1101lwtq...come 5.14 7p.JPG

Primary Link:

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive event map which cause mapping issues on our tickets. 

 

Stubhub Link:

Dear Evan Hansen Tickets - StubHub

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add section PIT on this event:

 

Event Name: Come From Away
Event Date & Time: 04/30/22  1:00 PM
Stubhub Link: https://www.stubhub.com/come-from-away-eugene-tickets-4-30-2023/event/151193950/?quantity=0
Primary Link: https://tickets.hultcenter.org/1492/1499?queueittoken=e_24sevenwaitingroom~q_e2db04ee-2511-4313-bb07...

 

Thank you !

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Event is General Admission. Please update map on Stubhub for this event Kevin Kaarl 03/28/23 

 

Stubhub Link:  https://www.stubhub.com/kevin-kaarl-oklahoma-city-tickets-3-28-2023/event/151233824/?quantity=0


Primary Link: https://www.prekindle.com/find-tickets/id/531433528948696266?1


Thanks,

Quiennie

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