Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[ltcnica08]

Hi Team,

Seeking your assistance to add PIT section for below event:

Event Name: Alt-J
Venue: The Wiltern|Los Angeles, CA
Event Date & Time: Wed, Mar 22, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/alt-j-los-angeles-tickets-3-22-2023/event/151303042/
Primary Link: https://concerts.livenation.com/event/09005D7C0043573B?

[JONA]

Hi Team,

Please update StubHub map and add PIT SECTION  for Alt -J 03/22/2023  to match the map on the primary market. Kindly see link and photo below for reference:

https://concerts.livenation.com/event/09005D7C0043573B?wt.mc_id=EML_TMNT549497_1470989_0[PC_eventIma...

Thanks,

Jona

[angeldulce18]

Hi Team,

Please upload event map on Stubhub.

Stubhub Link:

Alicia Moffet Tickets - Alicia Moffet Concert Tickets and Tour Dates - StubHub

[angeldulce18]

Hi Team,

Please update unavailable event map.

Stubhub Link:

Chase Matthew Tickets - Chase Matthew Concert Tickets and Tour Dates - StubHub

[jelly]

• Event name

 Yunchan Lim Plays Rachmaninoff

• Link to the event on StubHub.com

https://www.stubhub.com/new-york-philharmonic-new-york-tickets-5-10-2023/event/150298690/

https://www.stubhub.com/new-york-philharmonic-new-york-tickets-5-11-2023/event/150298703/

https://www.stubhub.com/new-york-philharmonic-new-york-tickets-5-12-2023/event/150298693/

• Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted)

https://nyphil.org/concerts-tickets/2223/lim-plays-rachmaninoff

• What is wrong (date/time, venue, rescheduled/postponed, etc.)

The program, the conductor and the performer have been all changed.

• What is correct (what the primary has)

 “Yunchan Lim Plays Rachmaninoff” is correct

[LisaClark]

The maps for all St. Louis Battlehawk games in St. Louis are incorrect. "Single letter" rows are in fact in the lower concourse, not the upper concourse. Specifically SECTION 128 (and others) My listings are showing up as upper concourse and they will not sell as a result. PLEASE FIX YOUR MISTAKE!!!

Arlington Renegades at St. Louis Battlehawks

Sun 12 Mar 2023 15:00
The Dome at America's Center, St Louis, MO
https://www.stubhub.com/st-louis-battlehawks-st-louis-tickets-3-12-2023/event/151365335/?quantity=2&...

DC Defenders at St. Louis Battlehawks

Sat 18 Mar 2023 18:00
The Dome at America's Center, St Louis, MO

https://www.stubhub.com/st-louis-battlehawks-st-louis-tickets-3-18-2023/event/151365334/?quantity=0 

Vegas Vipers at St. Louis Battlehawks

Sat 08 Apr 2023 12:00
The Dome at America's Center, St Louis, MO

https://www.stubhub.com/st-louis-battlehawks-st-louis-tickets-4-8-2023/event/151365332/?quantity=0 

 

Six Degrees

Seattle Sea Dragons at St. Louis Battlehawks

Sun 16 Apr 2023 14:00
The Dome at America's Center, St Louis, MO

 

https://www.stubhub.com/st-louis-battlehawks-st-louis-tickets-4-16-2023/event/151365331/?quantity=0

 

Orlando Guardians at St. Louis Battlehawks

Sat 22 Apr 2023 11:00
The Dome at America's Center, St Louis, MO

https://www.stubhub.com/st-louis-battlehawks-st-louis-tickets-4-22-2023/event/151365333/?quantity=0 

[mariefe_madrid]

Hi Team,

Requesting to remove the PIT L/R on the map seat for the event below:

John Mellencamp

State Theatre Minneapolis|Minneapolis, MN

Fri, Apr 07, 2023, 8:00 PM

https://www.stubhub.com/john-mellencamp-minneapolis-tickets-4-7-2023/event/150493170/?sections=15689...

https://www.ticketmaster.com/john-mellencamp-live-and-in-person-minneapolis-minnesota-04-07-2023/eve...

Thank you

[zhariiel]

Hi Team, 

Seeking your assistance to remove section PIT on the map for this event:

Event Name: Annie
Event Date & Time: 03/01/23  7:30 PM
Stubhub Link: https://www.stubhub.com/annie-newport-news-tickets-3-1-2023/event/151285684/?quantity=0&listingQty=&...
Primary Link: https://tickets.fergusoncenter.org/events/detail/3484/3491

Thank you !

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Blueys Big Play

Mechanics Bank Theater|Bakersfield, CA

Thu, Jan 19, 2023, 6:00 PM

https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/?quantity=1

Thank you

[angeldulce18]

Hi Team,

Please update GA Balcony to Balcony left and right sec. (seated) on event map.

Stubhub Link:

City Morgue Tickets - City Morgue Concert Tickets and Tour Dates - StubHub

Primary Link:

City Morgue: My Bloody America Tour Tickets May 12, 2023 Silver Spring, MD | Live Nation