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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: One Night of Queen 3/4/23

 

NO MAP ON SITE

 

Link to the event from Stubhub:

https://www.stubhub.com/one-night-of-queen-redding-tickets-3-4-2023/event/150438491/


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/5840531/one-night-of-queen-redding-cascade-theatre

Reply
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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add section HL Box and HR Box 1-6 on this event:

 

Event Name: Anastasia
Event Date & Time: 04/15/23 2pm
Stubhub Link: https://www.stubhub.com/anastasia-the-musical-denver-denver-tickets-4-15-2023/event/151338399/?quant...
Primary Link: https://tickets.denvercenter.org/Online/default.asp?BOparam::WScontent::loadArticle::permalink=anast...

 

Thank you !

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Toughest Monster Truck Tour

Ford Wyoming Center|Casper, WY

Sat, Feb 11, 2023, 3:00 PM

 

https://www.stubhub.com/toughest-monster-truck-tour-casper-tickets-2-11-2023/event/151242929/?quanti...

 

https://www.ticketmaster.com/toughest-monster-truck-tour-casper-wyoming-02-11-2023/event/1E005D5BA23...

 

Thank you

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for below event:

Event Name:    Blueys big Play
Venue:  Mechanics Bank Theater|Bakersfield, CA
Event Date & Time: Thu, Jan 19, 2023, 6:00 PM
Stubhub Link: https://www.stubhub.com/bluey-s-big-play-bakersfield-tickets-1-19-2023/event/151236104/
Primary Link: https://www.axs.com/events/445387/bluey-s-big-play-tickets?_ga=2.219533721.1812320233.1669655816-475...

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

Anastasia

Playhouse on Rodney Square|Wilmington, DE

Fri, Feb 10, 2023, 8:00 PM

 

https://www.stubhub.com/anastasia-wilmington-tickets-2-10-2023/event/151198317/?quantity=1

 

https://tickets.thegrandwilmington.org/7221/7223

 

Thank you

Reply
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pr
Umpire

wrong map

You have the wrong map up for Jeff Dunham in Green Bay Wisconsin on March 15th, 2023 at 7:00 PM.  I have linked the correct map if you are interested.  Thank you for you concern in this matter.

 

https://ticketstar.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3APMI%3ARC22%3AJD0315%...

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guitnin
New User

Incorrect Seat Map - Shen Yun Sun 22 Jan, 14:00 Duke Energy Center for the Performing Arts, Raleigh, NC

Reply
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ninatashareyes
New User

Re: Map Errors on Site

Missing Section in Listing

 

Looking to sell tickets for Taylor Swift Concert in AT&T Stadium in Arlington, TX on March 31, 2023

 

I have tickets for Section C 318 Row 8 but unable to list them since the section is not displayed in the dropdown menu. 

 

@TeamStubHub1 

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zhariiel
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Seeking your assistance to add section orchestra pit on this event:

 

Event Name: Ain't Too Proud
Event Date & Time: 02/18/23 8pm
Stubhub Link:https://www.stubhub.com/ain-t-too-proud-reno-tickets-2-18-2023/event/151176078/?quantity=0&sections=...
Primary Link: https://pioneercenter.com/Online/mapSelect.asp

 

Thank you !

Reply
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mhayes0908
Zamboni Driver

Date is wrong for Pepsi Gulf Coast Jam

Hello,

 

The event Pepsi Gulf Coast Jam is posted incorrectly on Stubhubs website. This event is a 4 day event, with single days as well. Stubhub has only one day listed and the listings that are selling for it are for 4day. Can you please fix this and also add all of the single day passes? 

 

2023 Pepsi Gulf Coast Jam - 4 Day Pass (6/1 - 6/4)

https://gulfcoastjam.com/

 

Stubhubs incorrect link https://www.stubhub.com/gulf-coast-jam-panama-city-beach-tickets-6-1-2023/event/150420144/?quantity=...

 

Thanks

Reply
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