Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Seeking your assistance to update the parking map and add 

ARENA DISCOUNT PARKING LOT section

Event Name: Dallas Mavericks Parking

Venue: American Airlines Center - TX Parking

Event Date & Time: Jan 18, 2023, 6:31 PM to Mar 24, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/secure/search?q=American+Airlines+Center&sellSearch=false&gridFilterType=1

Primary Link: https://www.parkwhiz.com/american-airlines-center-parking/

[lotus_gaymarie]

Event: Noel Miller 01/19/23 

Link to the event from Stubhub:

https://www.stubhub.com/noel-miller-atlanta-tickets-1-19-2023/event/150493139/

Link to the event from the primary ticket provider:

https://www.axs.com/events/450572/noel-miller-tickets

Incorrect map on Stubhub:

Correct map:

[bdmurrayjr]

Hello,

I am trying to list my tickets but I am unable because the floor section of the map is not an option. The event map is listed as general admission for floor seating but it is not general admission, it has several sections, rows and seat numbers. I cannot choose the appropriate row and seat number with the floor showing as GA. 

Event - Eagles

Event Date - March 30, 2023

https://www.stubhub.com/eagles-columbia-tickets-3-30-2023/event/151363076/?quantity=0

https://www.ticketmaster.com/eagles-columbia-south-carolina-03-30-2023/event/2D005D8DC5AD633B

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Judah & The Lion 
Venue:  Georgia Theatre|Athens, GA
Event Date & Time: Thu, Mar 30, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/judah-and-the-lion-athens-tickets-3-30-2023/event/151335687/
Primary Link: https://tix.axs.com/xchIGgAAAACvdAiHAAAAAADw%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f%2...

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name:  L ucki
Venue:  Showbox SODO|Seattle, WA
Event Date & Time: Fri, Feb 17, 2023, 9:00 PM
Stubhub Link: https://www.stubhub.com/lucki-seattle-tickets-2-17-2023/event/151329447/
Primary Link: https://www.axs.com/events/461350/lucki-tickets

[standardnine]

Hello Team

The map on this event is incorrect. Right-Left sections are interchanged as per primary link. Please update. Thank you!

StubHub Link: https://www.stubhub.com/les-miserables-seattle-tickets-6-10-2023/event/151181895/?quantity=0&section...

Reference: https://my.5thavenue.org/2223-les-miserables/9731

Stephanie

[JONA]

Hi Team,

Kindly update StubHub map for this event Usher: My Way - The Vegas Residency 03/15/2023  and add the following Sections 101B,101A,102, 103A and 103B to match the map on the primary market with link below for reference:

https://www.ticketmaster.com/event/2E005D13A2940C72?wt.mc_id=EML_TMNT549497_1281997_0[PC_eventImage&...

Thanks,

Jona

[JONA]

Hi Team,

Kindly add 2 Different Sections o Stubhub for this event  Matt Nathanson 02/28/23 to match the map on the primary market with link below for reference :

Primary Link: https://www.ticketmaster.com/event/10005D83D47321D6?wt.mc_id=EML_TMNT549495_1489620_0[PC_eventImage&...

StubHub link:https://www.stubhub.com/matt-nathanson-toronto-tickets-2-28-2023/event/151297783/?quantity=0

Thanks,

Jona

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Angel Olsen
Venue: Bluebird Nightclub|Bloomington, IN
Event Date & Time: Sun, Jan 29, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/angel-olsen-bloomington-tickets-1-29-2023/event/151227317/
Primary Link: https://www.seetickets.us/event/Angel-Olsen/505818

[ltcnica08]

Hi Team,

Seeking your assistance to add map for below event:

Event Name: Nick Hakim
Venue: The Rebel Lounge|Phoenix, AZ
Event Date & Time: Fri, Feb 03, 2023, 8:30 PM

Stubhub Link: https://www.stubhub.com/nick-hakim-phoenix-tickets-2-3-2023/event/150566892/
Primary Link: https://wl.seetickets.us/event/NICK-HAKIM/505091?afflky=PSPatTheRebelLounge