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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

ella14
Rookie

Please add event listing for Benny Benassi at Marquee New York on April 28, 2023

Please add an event listing for the following event:

Artist: Benny Benassi
Event venue and address: Marquee New York, 289 10th Avenue, New York, NY 10001
Date and show time: Apr 28, 2023 at 11:00 PM
Age restriction: 21+
Show URL: https://tickets.taogroup.com/e/benny-benassi-marquee-new-york-4-28/tickets
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Needleinthhay
Rookie

add event - Bechdel Cast Live with Robert Evans

Please add this event:

Bechdel Cast Live with Robert Evans  at Curious Comedy Theater in Portland OR on Thu. Feb 2, 2023 9:00pm

https://www.showclix.com/event/bechdel-cast-live

 

thanks!

 

Reply
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ella14
Rookie

Please post listing for ARMNHMR at Marquee New York on March 10, 2023

Please add a listing for the following event:

Artist: ARMNHMR
Restrictions: Ages 21+ only
Date and show time: March 10, 2023 at 11:00 PM
Venue name and address: Marquee New York, 289 10th Avenue, New York, NY 10001
Show URL: https://tickets.taogroup.com/e/armnhmr-marquee-new-york-3-10/tickets
Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
My Fair Lady
Ordway Center for Performing Arts, Saint Paul, MN
March 24, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/my-fair-lady-saint-paul-saint-paul-tickets-3-24-2023/event/150199502/

 

Primary ticket provider link: https://ordway.org/events/my-fair-lady/

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JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please update StubHub map for this event My Fair Lady 03/23/23 7:30 PM  to match the map on the primary market. Kindly see link below for reference:

 

https://boxoffice.ordway.org/Online/mapSelect.asp?BOset::WSmap::seatmap::performance_ids=8D83FDAF-A2...

 

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,


Please update StubHub map for this event My Fair Lady 03/23/23 7:30 PM  to match the map on the primary market. Kindly see link below for reference:  

 

 

https://boxoffice.ordway.org/Online/mapSelect.asp?BOset::WSmap::seatmap::performance_ids=8D83FDAF-A2...

 

 

Thanks,

Jona

 

 

Reply
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ltcnica08
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to please update map and specify the sections for below event:

Event Name: Chris Rock
Venue: Chrysler Hall|Norfolk, VA
Event Date & Time: Sun, Feb 05, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/chris-rock-norfolk-tickets-2-5-2023/event/151338959/
Primary Link: https://www.ticketmaster.com/chris-rock-ego-death-world-tour-norfolk-virginia-02-05-2023/event/01005...

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable Parking map for the following event:

Colorado Avalanche Parking

Ball Arena Parking

Denver, CO

Tue, Jan 24, 2023, 7:01 PM

 

Stubhub Link:

Colorado Avalanche Tickets - StubHub

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map Balcony sections into one section only. 

 

John Mellencamp
Old National Events Plaza | Evansville, IN
Fri, May 05, 2023, 8:00 PM

 

https://www.stubhub.com/john-mellencamp-evansville-tickets-5-5-2023/event/150577245/?quantity=0&pric...

 

https://www.axs.com/events/450358/john-mellencamp-tickets

 

Screenshot 2023-01-24 172007.jpgScreenshot 2023-01-24 171851.jpg

 

Thank you

 

Reply
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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

No map on site, please update

 

Riverdance (Rescheduled from 4/22/2020)
Cape Fear Community College | Wilmington, NC
Wed, Feb 01, 2023, 7:30 PM

 

https://www.stubhub.com/riverdance-wilmington-tickets-2-1-2023/event/151186298/?quantity=0

 

https://wilsoncentertickets.com/show/?id=7404

 

 

Screenshot 2023-01-24 215946.jpg

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here