Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[JONA]

Hi Team,

Please update StubHub map for Harry Potter 2/11/2023 8:00 PM  Show  to match the map on the primary market.Kindly see link below for reference:

https://tickets.overture.org/8262/8264

Thanks,

Jona

[standardnine]

Hello Team! 

The map on this event is not interactive. Please update the map. 

Cats

Van Wezel Performing Arts Hall

Sarasota, FL

Thu, Apr 20, 2023, 7:30 PM

StubHub Link: https://www.stubhub.com/cats-touring-sarasota-tickets-4-20-2023/event/151176435/?quantity=1

Reference Link: https://mpv.tickets.com/?agency=VANV_SNG_MPV&orgid=42849&eventid=3343#/event/E3343/seatmap/?seatmapI...

Thanka you team!

- Stephanie

[vr23vr23vr23]

RAUW ALEJANDRO incorrect seat map March 8th 2023 Orlando, FL 

The Floor Level & Stage is Marked Incorrectly...

Please correct:  

WRONG:

https://www.stubhub.com/rauw-alejandro-orlando-tickets-3-8-2023/event/151377134/?quantity=0 

RIGHT:

https://www.ticketmaster.com/rauw-alejandro-saturno-world-tour-2023-orlando-florida-03-08-2023/event... 

[standardnine]

Hello Team, 

The map for this event is not correct. Sections are not the same as what's in the primary marketplace and there are two left sections for Golden Circle section. Please correct. 

Stubhub link: https://www.stubhub.com/cats-touring-sarasota-tickets-4-20-2023/event/151176435/?quantity=1

Reference Link: https://mpv.tickets.com/?agency=VANV_SNG_MPV&orgid=42849&eventid=3343#/event/E3343/seatmap/?seatmapI...

Thank you!

- Stephanie

[dkozar]

The map for Ne-Yo at the Greek Theater in Los Angeles is incorrect.  The Pit is NOT General Admission.  All Pit seats are reserved.

https://www.ticketmaster.com/neyo-robin-thicke-mario-live-in-los-angeles-california-04-29-2023/event...

[ltcnica08]

Hi Team,

Seeking your assistance to update map for below event:

Event Name: Big Thief  
Venue: The Eastern|Atlanta, GA
Event Date & Time: Fri, Feb 24, 2023, 8:30 PM
Stubhub Link: https://www.stubhub.com/big-thief-atlanta-tickets-2-24-2023/event/150456040/
Primary Link: https://www.axs.com/events/437019/big-thief-tickets?q=Big+Thief+

[Conmanxtreme]

Listing only has General Admission and VIP listed, but no Party Pit as listed on the actual tickets.

 

Skillet and Theory of a Deadman
Sun Feb 19 2023 7:00 PM
The Rust Belt, East Moline, IL

 

Please correct:  

WRONG:

https://www.stubhub.com/skillet-east-moline-tickets-2-19-2023/event/151222893/?

RIGHT: (Primary Box Office)

https://www.eventbrite.com/e/skillet-theory-of-a-deadman-rock-resurrection-tour-tickets-464691473707

[ltcnica08]

Hi Team,

Seeking your assistance to update map for below event:

Event Name: M83
Venue: The Eastern|Atlanta, GA
Event Date & Time: Wed, Apr 19, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/m83-atlanta-tickets-4-19-2023/event/151378135/
Primary Link: https://tix.axs.com/xchIGgAAAACpiIqHAAAAAAB6%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f%2...

[Mauflores]

Hi Team,

Seeking your assistance to make the map clickable:

Event Name: Respect - Aretha Franklin Tribute

Venue: Colonial Theatre Boston

Event Date & Time: Sat, Mar 18, 2023, 2:00 PM

Stubhub Link: https://www.stubhub.com/r-e-s-p-e-c-t-boston-tickets-3-18-2023/event/151395193/?clickref=1100lwv229m...

Primary Link: https://www.emersoncolonialtheatre.com/Online/mapSelect.asp

[matti58]

Hello.  Could you please update the event map for Chelsea Handler, April 22, 2023:

https://www.stubhub.com/chelsea-handler-boise-tickets-4-22-2023/event/151395530/

The correct map is here:

https://www.ticketmaster.com/chelsea-handler-little-big-**bleep**-boise-idaho-04-22-2023/event/1E005...

Thanks.