Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mjfreedman]

The seating map for The Convocation Center in Athens, Ohio is incorrect. It had been correct for years and it now appearing as entirely General Admission: https://www.stubhub.com/the-convocation-center-tickets/venue/130085041/

Event on February 21: https://www.stubhub.com/ohio-bobcats-basketball-athens-tickets-2-21-2023/event/150485548/

Correct seating chart: https://sportstrips.com/ohio-bobcats-tickets-hotels-near-the-convocation-center-ohio-university/

[angeldulce18]

Hi Team,

Please update sections 1-6 to Floor section only on Stubhub event map.

Kindly refer to primary link provided.

Stubhub Link:

Lee Brice Tickets - StubHub

Primary Link:

Tribute Communities Centre | Online Ticket Office | LEE BRICE - BEER DRINKING OPPORTUNITY TOUR (even...

[lotus_gaymarie]

Event: Carrie Underwood 02/24/23

Kindly add floor sections 1-3

Link to the event from Stubhub:

https://www.stubhub.com/carrie-underwood-charlottesville-tickets-2-24-2023/event/105286078/

Link to the event from the primary ticket provider:

https://www.axs.com/events/434232/carrie-underwood-tickets?q=Carrie+Underwood

[angeldulce18]

Hi Team,

Please update unavailable Stubhub event map.

Stubhub Link:

Blippi - Live Tickets - StubHub

Primary Link:

Blippi: The Wonderful World Tour Tickets May 05, 2023 06:00 PM Cedar Rapids, IA | Ticketmaster

[RmOropesa]

Hi Team,

Seeking your assistance to add the Floor General Admission on the event map for the below event:

Event Name: Weyes Blood
Venue: The Danforth Music Hall|Toronto, ON
Event Date & Time: Thu, Mar 09, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/weyes-blood-toronto-tickets-3-9-2023/event/150469708/?quantity=1

Primary Link: https://www.ticketmaster.ca/event/10005D2F9FB421D0

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map sections into Orchestra, Mezzanine, Balcony, Gallery and Boxes sections

My Fair Lady
Ordway Center for Performing Arts | Saint Paul, MN
Sat, Mar 25, 2023, 7:30 PM

Stubhub link:

https://www.stubhub.com/my-fair-lady-national-tour-saint-paul-tickets-3-25-2023/event/105288342/?qua...

Primary link:

https://boxoffice.ordway.org/Online/mapSelect.asp

[RmOropesa]

Hi Team,

Seeking your assistance to update and make the Stubhub map interactive for the below event;
 

Event Name: Beetlejuice 
Venue:  Buell Theatre|Denver, CO
Event Date & Time: Tue, Sep 05, 2023, 7:30 PM

StubHub Link: https://www.stubhub.com/beetlejuice-denver-denver-tickets-9-5-2023/event/151338439/

Primary Link: https://tickets.denvercenter.org/Online/default.asp?BOparam::WScontent::loadArticle::permalink=beetl...

[Ryanm19]

All Toronto Blue Jays (Rogers Centre) Maps incorrect (significant renovations since last season), especially in outfield. Designs, section numbers, bullpens all incorrect. 

April 11th 2023 is Home Opener (though all dates/maps for the season are wrong).

Stubhub: https://www.stubhub.ca/toronto-blue-jays-toronto-tickets-4-11-2023/event/150524831/?quantity=0

Correct: https://www.ticketmaster.ca/toronto-blue-jays-vs-detroit-tigers-toronto-ontario-04-11-2023/event/100...

[Rachelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: Blippi 
Venue: Appalachian Wireless Arena|Pikeville, KY
Event Date & Time: un 11, 2023, 2:00 PM
Stubhub Link: https://www.stubhub.com/blippi-live-pikeville-tickets-6-11-2023/event/151235004/
Primary Link: https://www.ticketmaster.com/event/16005D6ADE74723E

[Rachelle22]

Hi Team,
Seeking your assistance to add Floor Sections for below event:
Event Name: Blippi 
Venue: Appalachian Wireless Arena|Pikeville, KY
Event Date & Time: June 11, 2023, 2:00 PM
Stubhub Link: https://www.stubhub.com/blippi-live-pikeville-tickets-6-11-2023/event/151235004/?quantity=0
Primary Link: https://www.ticketmaster.com/event/16005D6ADE74723E