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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Father John Misty 4/21/23 

 

Kindly add ADA seating on the event map.

 

Link to the event from Stubhub:

https://www.stubhub.com/father-john-misty-port-chester-tickets-4-21-2023/event/151374716/


Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/1D005E23E7833468

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map seat for the event below:

PBR - Pendleton Whisky Velocity Tour

Ford Wyoming Center|Casper, WY

Sat, Apr 01, 2023, 7:00 PM

 

https://www.stubhub.com/pbr-pendleton-whisky-velocity-tour-casper-tickets-4-1-2023/event/151209536/?...

 

https://www.ticketmaster.com/pbr-pendleton-whisky-velocity-tour-casper-wyoming-04-01-2023/event/1E00...

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Indiana_Jones
Pit Crew

Re: Map Errors on Site

Hello, for Muse in Anaheim, CA at the Honda Center on Wed April 12, please add a catwalk going down the middle of the floor about halfway down. Thank you!

 

Stubhub Map: https://www.stubhub.com/muse-anaheim-tickets-4-12-2023/event/150519585/?quantity=2

 

Ticketmaster Map: https://www.ticketmaster.com/muse-will-of-the-people-tour-anaheim-california-04-12-2023/event/09005D... 

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Indiana_Jones
Pit Crew

Re: Map Errors on Site

Hello, for Blink 182 in Houston, TX at the Toyota Center on Sat July 8, the seating chart should have 2 catwalks going out into the floor from the stage. The main stage also needs to be back more. Front of the stage should be parallel to Lower sections 123 and 104

 

Stubhub Map: https://www.stubhub.com/blink-182-houston-tickets-7-8-2023/event/150529368/?quantity=2

 

AXS Official Chart: https://tix.axs.com/AQAAAAAAAABcnHmjBAAAAACj%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fB3JvY2tldHMA%2f%2f%2f%2f%2...

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Indiana_Jones
Pit Crew

Re: Map Errors on Site

Hello. For Goo Goo Dolls on Wed August 30 at Fiddler's Green Amphitheatre in Greenwood Village, CO. The Pit should be reserved seating split into 3 sections, Pit 1, Pit 2, Pit 3. Thank you.

 

Stubhub Map: https://www.stubhub.com/goo-goo-dolls-englewood-tickets-8-30-2023/event/151296314/?quantity=2&sectio...

 

AXS Map: https://tix.axs.com/vnAGDAAAAABef82KAwAAAAAs%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA2F4cwD%2f%2f%2f%2f%2f%2f%...

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map for this event, specify the seat sections into:

- Mezzanine Right 

- Mezzanine Center

- Mezzanine Left

- Balcony Right 

- Balcony Center

- Balcony Left

 

Weyes Blood
The Danforth Music Hall | Toronto, ON
Thu, Mar 09, 2023, 7:00 PM

 

https://www.stubhub.com/weyes-blood-tickets/performer/731914/

 

https://www.ticketmaster.ca/event/10005D2F9FB421D0

 

Wyes bLood.PNG

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ticketmvp
Olympian

3/3 Crash Test Dummies should be a reserved seating chart not GA

Crash Test Dummies on 3/3 at Live at the Ludlow Garage is not a general admission event but a reserved seating show.

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Floor 1, 2 and 3 sections on Stubhub map for below event:
Paw Patrol Live
XL Center, Hartford, CT
March 19, 2023, 2:00 PM

 

Stubhub link: https://www.stubhub.com/paw-patrol-live-hartford-tickets-3-19-2023/event/150586360/

 

Primary ticket provider link: https://xlcenter.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AHARTFORD%3AXL2022%3AEH...

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Stubhub map for below event:
My Fair Lady
Ordway Center for Performing Arts, Saint Paul, MN
March 24, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/my-fair-lady-saint-paul-saint-paul-tickets-3-24-2023/event/150199502/

 

Primary ticket provider link: https://boxoffice.ordway.org/Online/mapSelect.asp

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Floor A, B and C sections on Stubhub map of below event:
Paw Patrol Live
Vibrant Arena at The Mark, Moline, IL
March 28, 2023, 6:00 PM

 

Stubhub link: https://www.stubhub.com/paw-patrol-live-moline-tickets-3-28-2023/event/150486897/

 

Primary ticket provider link: https://www.ticketmaster.com/event/06005D30D7FF832B

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