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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

BMakler78
Rookie

Re: Map Errors on Site

Row number not appearing in listings of Floor Sections for this event:

 

https://www.stubhub.com/lost-80s-live-anaheim-tickets-8-26-2023/event/151469861/

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Stubhub event map.

 

Stubhub Link:

Hamilton Albuquerque Tickets - StubHub

 

Primary Link:

Performing Arts at Popejoy Hall | Online Ticket Office | Hamilton (evenue.net)

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi team, 

 

Please update the Stubhub sections into General Admission 21+ and General Admission Under 21 

 

Tank and The Bangas (21+ Event)
Revolution Hall Portland | Portland, OR
Fri, Mar 17, 2023, 8:00 PM

 

https://www.stubhub.com/tank-and-the-bangas-portland-tickets-3-17-2023/event/151421748/?

 

https://event.etix.com/ticket/online/performanceSale.do?performance_id=6855844&method=restoreToken

 

Thank you

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Chelle22
Zamboni Driver

New Pornographers 05/03/23

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: New Pornographers
Venue: Fitzgerald Theater|Saint Paul, MN
Event Date & Time: May 03, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/new-pornographers-saint-paul-tickets-5-3-2023/event/151372922/
Primary Link: https://www.axs.com/events/464322/the-new-pornographers-tickets

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map into General Admission PIT and General Admission Seated

 

Mastodon and Gojira
Virginia Credit Union LIVE! at Richmond Raceway | Richmond, VA
Tue, May 09, 2023, 7:00 PM

 

https://www.axs.com/events/465171/mastodon-gojira-tickets

 

https://www.stubhub.com/mastadon-richmond-tickets-5-9-2023/event/151397210/?

 

Thank you 

 

 

Capture.PNG

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Quiennie
Zamboni Driver

Smash Into Pieces 04/15/23

Hi Team,

Please update map on Stubhub for this event:

 

Smash Into Pieces

Sat, Apr 15, 2023, 7:00 PM

Velvet Underground | Toronto, ON

Stubhub Link: https://www.stubhub.com/smash-into-pieces-toronto-tickets-4-15-2023/event/151400889/?quantity=0

Primary Link: https://www.ticketweb.ca/event/smash-into-pieces-citizen-soldier-velvet-underground-tickets/12835975...


Thanks,

Quiennie

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly update StubHub map for  WWE Road to Wrestlemania 3/26/23 and add  Floor Sections AAA to GGG to match the map on the primary market with link below for reference : 

 

 

https://www.ticketmaster.com/event/1E005D9D97681E37

 

 

Thanks,

Jona

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Chelle22
Zamboni Driver

Illenium 06/28/23

Seeking your assistance make rename 100 Level Section to100LEVEL GENERAL ADMISSION Section  for below event:
Event Name: Illenium
Venue: Orion Amphitheater|Huntsville, AL
Event Date & Time: Jun 28, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/illenium-hunstville-tickets-6-28-2023/event/151407749/
Primary Link: https://www.axs.com/events/465191/illenium-tickets

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Mauflores
Stagehand

Re: Incorrect Event Info

Hi Team,

Seeking your assistance to add  the floor section for this event:

Event Name: WWE Road to WrestleMania

Venue: Maverik Center

Event Date & Time: Sat, Mar 25, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/wwe-live-road-to-wrestlemania-west-valley-city-tickets-3-25-2023/event/15139...

Primary Link: https://www.ticketmaster.com/event/1E005E2BD1DD2C29 wwe.JPG

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Needleinthhay
Rookie

incorrect event

https://www.stubhub.com/nikki-lane-san-francisco-tickets-4-25-2023/event/151418169/

 

This event is incorrect, she is playing the previous day. It says 4/25 but shes playing 4/24 heres her webpage with tour dates

https://www.nikkilane.com/

 

and heres the venue website

https://thechapelsf.com/calendar/

youll see both say there is no event on 4/25, it wasnt rescheduled its just incorrect. the 4/24 event is already on stubhub.

 

 

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