Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event:  Chicago 5/19/23 730pm 

Issue: MAP IS NOT INTERACTIVE

Link to the event from Stubhub:

https://www.stubhub.com/chicago-the-musical-costa-mesa-costa-mesa-tickets-5-19-2023/event/105278564/

Link to the event from the primary ticket provider:

https://seats.scfta.org/single?id=25388

[angeldulce18]

Hi Team,

Please add missing Left & Right Sec. on Stubhub event map.

Stubhub Link:

Scotty McCreery Tickets - StubHub

Primary Link:

Scotty McCreery Tickets | Caldwell, ID | Canyon County Fair (etix.com)

[BMakler78]

Row number not appearing in listings of Floor Sections for this event:

https://www.stubhub.com/lost-80s-live-anaheim-tickets-8-26-2023/event/151469861/

[angeldulce18]

Hi Team,

Please update not interactive Stubhub event map.

Stubhub Link:

Hamilton Albuquerque Tickets - StubHub

Primary Link:

Performing Arts at Popejoy Hall | Online Ticket Office | Hamilton (evenue.net)

[Lotusjoyce]

Hi team, 

Please update the Stubhub sections into General Admission 21+ and General Admission Under 21 

Tank and The Bangas (21+ Event)
Revolution Hall Portland | Portland, OR
Fri, Mar 17, 2023, 8:00 PM

https://www.stubhub.com/tank-and-the-bangas-portland-tickets-3-17-2023/event/151421748/?

https://event.etix.com/ticket/online/performanceSale.do?performance_id=6855844&method=restoreToken

Thank you

[Chelle22]

Hi Team,
Seeking your assistance to add event map for below event:
Event Name: New Pornographers
Venue: Fitzgerald Theater|Saint Paul, MN
Event Date & Time: May 03, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/new-pornographers-saint-paul-tickets-5-3-2023/event/151372922/
Primary Link: https://www.axs.com/events/464322/the-new-pornographers-tickets

[Lotusjoyce]

Hi Team, 

Please update the Stubhub map into General Admission PIT and General Admission Seated

Mastodon and Gojira
Virginia Credit Union LIVE! at Richmond Raceway | Richmond, VA
Tue, May 09, 2023, 7:00 PM

https://www.axs.com/events/465171/mastodon-gojira-tickets

https://www.stubhub.com/mastadon-richmond-tickets-5-9-2023/event/151397210/?

Thank you 

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Smash Into Pieces

Sat, Apr 15, 2023, 7:00 PM

Velvet Underground | Toronto, ON

Stubhub Link: https://www.stubhub.com/smash-into-pieces-toronto-tickets-4-15-2023/event/151400889/?quantity=0

Primary Link: https://www.ticketweb.ca/event/smash-into-pieces-citizen-soldier-velvet-underground-tickets/12835975...


Thanks,

Quiennie

[JONA]

Hi Team,

Kindly update StubHub map for  WWE Road to Wrestlemania 3/26/23 and add  Floor Sections AAA to GGG to match the map on the primary market with link below for reference : 

https://www.ticketmaster.com/event/1E005D9D97681E37

Thanks,

Jona

[Chelle22]

Seeking your assistance make rename 100 Level Section to100LEVEL GENERAL ADMISSION Section  for below event:
Event Name: Illenium
Venue: Orion Amphitheater|Huntsville, AL
Event Date & Time: Jun 28, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/illenium-hunstville-tickets-6-28-2023/event/151407749/
Primary Link: https://www.axs.com/events/465191/illenium-tickets