StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

dmspj · ‎03-08-2023

I sell my tickets quite a bit on Stubhub, but when I choose section 216, row 10, seats 25-28 they are not appearing on the map.

This is for the FC Cincinnati game for March 11th. This happens for all games at TQL stadium in Cincinnati Oh.

Mauflores · ‎03-08-2023

Hi Team,

Seeking your assistance to update the map for this event and remove sections 102 and 128 clickable/interactive for this event.

Event Name: Katt Williams

Venue: Van Andel Arena

Event Date & Time: Sat, Mar 18, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/katt-williams-grand-rapids-tickets-3-18-2023/event/150528806/

Primary Link: https://www.ticketmaster.com/katt-williams-2023-and-me-tour-grand-rapids-michigan-03-18-2023/event/0...

angeldulce18 · ‎03-08-2023

Hi Team,

Please update unavailable event map on Stubhub.

Stubhub Link:

Gary Gulman Tickets - StubHub

Chelle22 · ‎03-08-2023

Hi Team,
Seeking your assistance to add Section 104 for below event:
Event Name: Jerry Seinfeld
Venue: The Hall at Live Casino and Hotel - Hanover|Hanover, MD
Event Date & Time:May 19, 2023, 9:00 PM
Stubhub Link: https://www.stubhub.com/jerry-seinfeld-hanover-tickets-5-19-2023/event/105206198/
Primary Link: https://www.axs.com/events/425068/jerry-seinfeld-tickets

mariefe_madrid · ‎03-09-2023

Hi Team,

Requesting to update the map seat for the event below:

Goth Babe

Fox Theater Oakland|Oakland, CA

Sun, Jul 16, 2023, 7:30 PM

https://www.stubhub.com/goth-babe-oakland-tickets-7-16-2023/event/151261675/?quantity=2

https://www.ticketmaster.com/goth-babe-the-lola-tour-oakland-california-07-16-2023/event/1C005D72C5C...

Rustyspatula · ‎03-09-2023

Hi all

As the title says really.

I'm trying to list FLR-c, and Section 127 for WWE Monday Night Raw on May 15th. The only option i'm given on the listing page is General Admission. There is no drop down option for where my seats are. Neither is there anyway i can overwrite the 'General Admission' tab.

Other sellers have listings in the correct sections. Does anyone have any idea why this is as obviously i want to list my tickets accurately.

Cheers