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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Incorrect event map

Hi Team, Please add missing 11-18 Sections on Stubhub event map. Kindly refer top primary link provided.

 

Stubhub Link: https://www.stubhub.com/amon-amarth-simpsonville-tickets-8-29-2023/event/151473984/?quantity=0

 

Primary Link: https://www.ticketmaster.com/event/2D005E48B8ED5EB2

Reply
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mariefe_madrid
Stagehand

Mapping Error

Hi Team,

 

Requesting to add seaction AAA&BB and AA&BB on the map for the event below:


Riverdance

Dolby TheatreHollywood, CA

Thu, Apr 20, 2023, 8:00 PM

 

https://www.stubhub.com/riverdance-los-angeles-hollywood-tickets-4-20-2023/event/150358165/?quantity...

 

https://www.ticketmaster.com/riverdance-touring/event/09005CF3C2603C9D

 

 

Reply
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nath5
Zamboni Driver

Event Map

Hi Team,

 

Please update unavailable StubHub event map.

 

Young the Giant

Revel Entertainment Center|Albuquerque, NM

Tue, Aug 01, 2023, 8:00 PM

 

SH Link : https://www.stubhub.com/young-the-giant-albuquerque-tickets-8-1-2023/event/151487562/?quantity=0

 

Primary Link : https://www.prekindle.com/event/95857-young-the-giant-albuquerque

Reply
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susan5
Zamboni Driver

Event Map

Hi Team,

Please update unavailable Stubhub event map.

Jimmy Eat World

The Criterion OKC

Oklahoma City, OK

Fri, Aug 11, 2023, 7:00 PM

Kindly refer to primary link provided.

Stubhub https://www.stubhub.com/manchester-orchestra-oklahoma-city-tickets-8-11-2023/event/151567504/?

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_metho...

Reply
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nath5
Zamboni Driver

Event Map

Hi Team, 

 

Please update unavailable StubHub event map.

 

The Church

The Sinclair

Cambridge, MA

Fri, Mar 31, 2023, 8:30 PM

 

Stub Hub Link: https://www.stubhub.com/the-church-cambridge-tickets-3-31-2023/event/151238618/?quantity=0

 

Primary Link : https://www.axs.com/events/456968/the-church-tickets

Reply
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Quiennie
Zamboni Driver

The Church 03/31/23

Hi Team,

 

Please update map on Stubhub for this event:

 

The Church
Fri 31 Mar 2023 20:30
The Sinclair, Cambridge, MA

 

Stubhub Link: https://www.stubhub.com/the-church-cambridge-tickets-3-31-2023/event/151238618/?quantity=0

Primary Link: https://www.axs.com/events/456968/the-church-tickets


Thanks,

 

Quiennie

Reply
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cswboss
Stagehand

Wrong Seating Map for Lakers at Clippers Game 4/5/2023

Incorrect seating map for Los Angeles Lakers at Los Angeles Clippers game on April 5, 2023 at Crypto.com Arena
The link has Lakers home game seat maps when it is a Clippers home game. Courtside seats are mapped differently.
https://www.stubhub.com/los-angeles-lakers-los-angeles-tickets-4-5-2023/event/150339034/

Here is a correct Clippers home game seating map with correct courtside seats mapped.

https://www.stubhub.com/los-angeles-clippers-los-angeles-tickets-3-27-2023/event/150339002/
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Quiennie
Zamboni Driver

Pablo Francisco (21+ Event) 03/31/23


Hi Team,

Event is General Admission. Please update map on Stubhub for this event.

 

Pablo Francisco
Fri 31 Mar 2023 19:00
Oxnard Levity Live, Oxnard, CA

 

Stubhub Link: https://www.stubhub.com/pablo-francisco-oxnard-tickets-3-31-2023/event/151421680/?quantity=0

Primary Link: https://www.ticketweb.com/event/pablo-francisco-oxnard-levity-live-tickets/12876505


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Blippi 04/28/23 06:00 PM

Hi Team,

Please update floor and stage layout on stubhub map for this event:

 

Blippi: The Wonderful World Tour
Fri 28 Apr 2023 18:00
Family Arena, Saint Charles, MO

Stubhub Link: https://www.stubhub.com/blippi-live-saint-charles-tickets-4-28-2023/event/151235034/?quantity=0&sect...

Primary Link: https://www.ticketmaster.com/blippi-the-wonderful-world-tour-saint-charles-missouri-04-28-2023/event...


Thanks,

Quiennie

Reply
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JGEABC
Team Mascot

Incorrect Event Info on Stubhub

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here