Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[nath5]

Hi Team,

Please, add General Admission plus and VIP section for below event.

Beyond Wonderland Music Festival - 2 Day Pass

NOS Events Center San Bernardino, CA

Fri, Mar 24, 2023

StubHub Link: https://www.stubhub.com/beyond-wonderland-music-festival-san-bernardino-tickets-3-24-2023/event/1052...?

Primary Ticket Provider Link: https://socal.beyondwonderland.com/

[nath5]

Hi Team,

Please, add time for below event.

Beyond Wonderland Music Festival - 2 Day Pass
NOS Events Center San Bernardino, CA
Fri, Mar 24, 2023

StubHub Link: https://www.stubhub.com/beyond-wonderland-music-festival-san-bernardino-tickets-3-24-2023/event/1052...?

Primary Ticket Provider Link: https://socal.beyondwonderland.com/

Incorrect Event Time: TBA

Correct Event Time: 4:59 PM

[lotustixmalou]

Hi team,

Please, add sections General Admission Plus and VIP for below event:
Beyond Wonderland - 2 Day Pass (3/24 - 3/25) (18+ Event)
NOS Events Center, San Bernardino, CA
March 24, 2023

Stubhub link: https://www.stubhub.com/beyond-wonderland-music-festival-san-bernardino-tickets-3-24-2023/event/1052...

Primary ticket provider link: https://beyondsocal.frontgatetickets.com/

[angeldulce18]

Hi Team, Please add missing 11-18 Sections on Stubhub event map. Kindly refer top primary link provided.

Stubhub Link: https://www.stubhub.com/amon-amarth-simpsonville-tickets-8-29-2023/event/151473984/?quantity=0

Primary Link: https://www.ticketmaster.com/event/2D005E48B8ED5EB2

[mariefe_madrid]

Hi Team,

Requesting to add seaction AAA&BB and AA&BB on the map for the event below:

Riverdance

Dolby Theatre| Hollywood, CA

Thu, Apr 20, 2023, 8:00 PM

https://www.stubhub.com/riverdance-los-angeles-hollywood-tickets-4-20-2023/event/150358165/?quantity...

https://www.ticketmaster.com/riverdance-touring/event/09005CF3C2603C9D

[nath5]

Hi Team,

Please update unavailable StubHub event map.

Young the Giant

Revel Entertainment Center|Albuquerque, NM

Tue, Aug 01, 2023, 8:00 PM

SH Link : https://www.stubhub.com/young-the-giant-albuquerque-tickets-8-1-2023/event/151487562/?quantity=0

Primary Link : https://www.prekindle.com/event/95857-young-the-giant-albuquerque

[susan5]

Hi Team,

Please update unavailable Stubhub event map.

Jimmy Eat World

The Criterion OKC

Oklahoma City, OK

Fri, Aug 11, 2023, 7:00 PM

Kindly refer to primary link provided.

Stubhub https://www.stubhub.com/manchester-orchestra-oklahoma-city-tickets-8-11-2023/event/151567504/?

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?method=switchSelectionMethod&selection_metho...

[nath5]

Hi Team, 

Please update unavailable StubHub event map.

The Church

The Sinclair

Cambridge, MA

Fri, Mar 31, 2023, 8:30 PM

Stub Hub Link: https://www.stubhub.com/the-church-cambridge-tickets-3-31-2023/event/151238618/?quantity=0

Primary Link : https://www.axs.com/events/456968/the-church-tickets

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

The Church
Fri 31 Mar 2023 20:30
The Sinclair, Cambridge, MA

Stubhub Link: https://www.stubhub.com/the-church-cambridge-tickets-3-31-2023/event/151238618/?quantity=0

Primary Link: https://www.axs.com/events/456968/the-church-tickets

Thanks,

Quiennie

[cswboss]

Incorrect seating map for Los Angeles Lakers at Los Angeles Clippers game on April 5, 2023 at Crypto.com Arena
The link has Lakers home game seat maps when it is a Clippers home game. Courtside seats are mapped differently.
https://www.stubhub.com/los-angeles-lakers-los-angeles-tickets-4-5-2023/event/150339034/

Here is a correct Clippers home game seating map with correct courtside seats mapped.

https://www.stubhub.com/los-angeles-clippers-los-angeles-tickets-3-27-2023/event/150339002/