- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Please update unavailable Stubhub event map.
Kool And The Gang
Westgate Las Vegas Casino and Resort
Las Vegas, NV
Sat, May 06, 2023, 8:00 PM
StubHub Link : https://www.stubhub.com/kool-and-the-gang-las-vegas-tickets-5-6-2023/event/105271119/?quantity=0
Primary Link : https://www.ticketmaster.com/kool-the-gang-las-vegas-nevada-05-06-2023/event/17005C8DDFE9292C
Hi Team,
Please update unavailable Stubhub event map.
Young the Giant
Northern Quest Casino|Spokane, WA
Tue, Aug 08, 2023, 7:30 PM
Kindly refer to primary link provided.
Stubhub:https://www.stubhub.com/young-the-giant-airway-heights-tickets-8-8-2023/event/151472993/
Primary link: https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventList?groupCode=080823&linkID=twnqc
Event:
Kool and the Gang 5/5/23
Westgate Las Vegas Casino and Resort | Las Vegas, NV
Fri, May 05, 2023, 8:00 PM
NO MAP ON SITE
Link to the event from Stubhub:
https://www.stubhub.com/kool-and-the-gang-las-vegas-tickets-5-5-2023/event/105272021/
Link to the event from the primary ticket provider:
https://www.ticketmaster.com/kool-the-gang-las-vegas-nevada-05-05-2023/event/17005C8DDFE42925
Noticed the seating chart for Nick Cave at Key Bank State Theater in Cleveland on StubHub is INCORRECT.
There are sections listed on StubHubs seating diagram which DO NOT EXIST.
Here is link to correct seating chart so you can re-create a correct diagram
https://www.playhousesquare.org/keybank-state-theatre-seating-chart/
YOU HAVE THE WRONG MAP UP FOR DANE COOK IN JACKSONVILLE FLORIDA. YOU DO NOT SHOW PIT SECTION, AND CAN NOT ENTER PIT SECTION IN THE DROP DOWN BOX,
Thanks!
Hi Team,
Seeking your assistance to add Floor Section on the event map for the below event:
Event Name: George Lopez
Venue: Sames Auto Arena|Laredo, TX
Event Date & Time: Sat, Aug 12, 2023, 7:00 PM
StubHub Link: https://www.stubhub.com/george-lopez-laredo-tickets-8-12-2023/event/151519055/?quantity=0
Primary Link: https://www.ticketmaster.com/event/3A005E56F0C78692
Big Head Todd & The Monsters
June 10, 2023
Red Rocks Amphitheater
https://www.stubhub.com/big-head-todd-and-the-monsters-morrison-tickets-6-10-2023/event/151322623/
Wrong seat map. There is not 2 general admission areas.
General admission is in back of venue the rest is all reserved.
Correct seat map here https://tix.axs.com/Q8AgOAAAAABetpaLCwAAAADj%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDENpdHlPZkRlbnZlcgD%2f%2f%...
The Capitol Theatre has a section called ADA - you don’t list this as an option in your section drop down required to sell a ticket.
Hi Team,
Seeking your assistance to update the LAWN section for this event and make into into one single section
Event Name: Goo Goo Dolls
Venue: Cuthbert Amphitheater
Event Date & Time: Tue, Sep 12, 2023, 7:00 PM
Primary Link: https://event.etix.com/ticket/online/performanceSale.do?cobrand=cascadetickets&partner_id=240&perfor...