- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
What can I submit?
What should I NOT submit?
Will I get a follow up?
No, all requests are reported automatically.
How are my Requests prioritized?
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.
Noticed the seating chart for Nick Cave at Key Bank State Theater in Cleveland on StubHub is INCORRECT.
There are sections listed on StubHubs seating diagram which DO NOT EXIST.
Here is link to correct seating chart so you can re-create a correct diagram
YOU HAVE THE WRONG MAP UP FOR DANE COOK IN JACKSONVILLE FLORIDA. YOU DO NOT SHOW PIT SECTION, AND CAN NOT ENTER PIT SECTION IN THE DROP DOWN BOX,
Seeking your assistance to add Floor Section on the event map for the below event:
Event Name: George Lopez
Venue: Sames Auto Arena|Laredo, TX
Event Date & Time: Sat, Aug 12, 2023, 7:00 PM
Big Head Todd & The Monsters
June 10, 2023
Red Rocks Amphitheater
Wrong seat map. There is not 2 general admission areas.
General admission is in back of venue the rest is all reserved.
Seeking your assistance to update the LAWN section for this event and make into into one single section
Event Name: Goo Goo Dolls
Venue: Cuthbert Amphitheater
Event Date & Time: Tue, Sep 12, 2023, 7:00 PM
Kindly update StubHub map and make 2 Sections only Genaral Admission and VIP General Admission to match the map on the primary market with link below for reference:
Event : Less Than Jake
Venue: Granada Theater Dallas|Dallas, TX
Date and Time: Tue, Aug 29, 2023, 7:30 PM
Primary Link www.prekindle.com/promo/id/532452769200827651
Requesting to add the GA Floor on the map seat for the event below:
The Vogel at Count Basie Center for the Arts|Red Bank, NJ
Fri, May 26, 2023, 8:00 PM
July 22, 2023
Current incorrect Map