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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add the GA Floor on the map seat for the event below:

Collective Soul

The Vogel at Count Basie Center for the Arts|Red Bank, NJ

Fri, May 26, 2023, 8:00 PM

 

https://www.stubhub.com/collective-soul-red-bank-tickets-5-26-2023/event/151589729/?quantity=2

 

https://www.ticketmaster.com/collective-soul-red-bank-new-jersey-05-26-2023/event/1D005E67B51A19E1

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Brian1
Team Mascot

Re: Map Errors on Site

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Please add Preferred Premium Seating Section on StubHub for this event:   Casey Frey    04/04/2023 

 

 

Thanks,

Jona

Reply
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Quiennie
Zamboni Driver

Yameii + Deko and Friends 04/05/23


Hi Team,

Please update map on Stubhub for this event:

 

Deko with Yameii & Friends
Wed 05 Apr 2023 19:00
House of Blues Dallas - Cambridge Room, Dallas, TX

Stubhub Link: https://www.stubhub.com/deko-dallas-tickets-4-5-2023/event/151377546/?quantity=0

Primary Link: https://concerts.livenation.com/fast-lane-pass-deko-with-yameii-dallas-texas-04-05-2023/event/0C005E...


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Chase Matthew 04/07/23

Hi Team,

Please update map on Stubhub for this event "Event, Date"

Chase Matthew
Fri 07 Apr 2023 19:30
The Camp At Lake Wappapello, Wappapello, Missouri 


Stubhub Link: https://www.stubhub.com/chase-matthew-wappapello-tickets-4-7-2023/event/151445892/?quantity=0

Primary Link: https://www.etix.com/ticket/p/2385982/chase-matthew-wappapello-the-camp-at-lake-wappapello


Thanks,

Quiennie 

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing PIT sec. on Stubhub event map.

 

Stubhub Link:

Jon Pardi Tickets - StubHub

 

Primary LInk:

Jon Pardi: Mr. Saturday Night World Tour 2023 Tickets Oct 26, 2023 Eugene, OR | Ticketmaster

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Mauflores
Stagehand

Map is incorrect

Hi Team,

Seeking your assistance to update the map for this event and add GA PIT section:

Event Name: Jon Pardi

Venue: Appalachian Wireless Arena

Event Date & Time: Fri, Sep 29, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/jon-pardi-pikeville-tickets-9-29-2023/event/151587286/?clickref=1011lwHfXLdh...
Primary Link: https://www.ticketmaster.com/event/16005E6FDB6E6070 jon.JPG

Reply
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Mauflores
Stagehand

Map is incorrect

Hi Team,

Seeking your assistance to update the map for this event and add GA PIT section and interchange FLOOR 5 and FLOOR 4 :

Event Name: Jon Pardi

Venue: Appalachian Wireless Arena

Event Date & Time: Fri, Sep 29, 2023, 7:00 PM

Stubhub Link: https://www.stubhub.com/jon-pardi-pikeville-tickets-9-29-2023/event/151587286/?clickref=1011lwHfXLdh...
Primary Link: https://www.ticketmaster.com/event/16005E6FDB6E6070 jon.JPG

Reply
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Mauflores
Stagehand

Map is incorrect

Hi Team,

Seeking your assistance to the FLOOR section for this event:

Event Name: Mana

Venue: Gas South Arena

Event Date & Time: Fri, May 05, 2023, 8:30 PM

Primary Link: https://www.axs.com/events/456383/mana-tickets?skin=gassouthdistrict floor.JPG

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Quiennie
Zamboni Driver

George Lopez 08/11/23

Hi Team,

Please update map on Stubhub for this event:

 

George Lopez: OMG Hi! Comedy Tour
Fri 11 Aug 2023 19:00
Julie Rogers Theatre, Beaumont, TX

Stubhub Link: https://www.stubhub.com/george-lopez-beaumont-tickets-8-11-2023/event/151518731/?quantity=0

Primary Link: https://www.ticketmaster.com/george-lopez-omg-hi-comedy-tour-beaumont-texas-08-11-2023/event/3A005E5...


Thanks,

Quiennie

Reply
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