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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

katzbautista
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please make stubhub map FLOOR SECTION clickable for this event Baylen Levine 8/18/23 with link below for reference:

 

https://www.ticketmaster.com/event/22005E77DECBCA2E

 

Thanks,

 

Katz

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:  Brian Regan 06/16/23 8PM 

 

NO MAP ON SITE

 


Link to the event from Stubhub:

https://www.stubhub.com/brian-regan-stroudsburg-tickets-6-16-2023/event/151645876/?


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/6388831/brian-regan-stroudsburg-sherman-theater?partner_id=240

 

 

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inchulyoon
Zamboni Driver

Re: Map Errors on Site

Event: 2023 Canada Formula 1 Grand Prix

 

2023 Canada Formula 1 Grand Prix - 3 Day Pass (June 16 - June 18)
https://www.stubhub.com/formula-1-global-montreal-tickets-6-16-2023/event/150379366/

 

2023 Canada Formula 1 Grand Prix - Friday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-16-2023/event/150424898/

 

2023 Canada Formula 1 Grand Prix - Saturday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-17-2023/event/150382870/

 

2023 Canada Formula 1 Grand Prix - Sunday Pass
https://www.stubhub.com/formula-1-global-montreal-tickets-6-18-2023/event/150424899/

 

inchulyoon_0-1681241223364.png

 

 

CORRECT:

grandstand ticket page from gp canada site (has map of grandstands)
https://www.gpcanada.ca/en/tickets-2023-3-2/
enlarged map of the track from the gp canada site of the grandstands
https://www.gpcanada.ca/wp-content/uploads/2022/08/capture-decran-le-2022-08-23-a-100259-1.jpg

suite ticket page from gp canada site (has map of the suites)
https://www.gpcanada.ca/en/suites-2023/

to eliminate any confusion, the following correction should be made:
platinum should be renamed platine grandstand and set to zone: grandstand
platine should be renamed platine chalet and set to zone: suite (https://www.gpcanada.ca/en/product/platine-chalet/)

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable Stubhub event map. Kindy refer to primary link provided.

 

Stubhub Link:

Rick Springfield Tickets - StubHub

 

Primary Link:
Rick Springfield LIVE | Disciple Live Events (discipleevents.com)

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update correct section name from sec.2 to front orchestra, kindly refer to primary link provided.

 

Stubhub Link:

REO Speedwagon Tickets - StubHub

 

Primary Link:

REO Speedwagon Tickets Nov 11, 2023 Las Vegas, NV | Ticketmaster

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susan5
Zamboni Driver

Rahat Fateh Ali Khan 05/12/23

Hi Team,
Seeking your assistance to add Floor Section B-F for below event:
Event Name: Rahat Fateh Ali Khan 
Venue: NOW Arena, Hoffman Estates, IL
Event Date & Time: May 12, 2023, 8:30 PM
Stubhub Link: https://www.stubhub.com/ustad-rahat-fateh-ali-khan-hoffman-estates-tickets-5-12-2023/event/151650201...
Primary Link: https://www.ticketmaster.com/rahat-fateh-ali-khan-hoffman-estates-illinois-05-12-2023/event/04005E83...

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor 1-3 sec. on Stubhub event map. Kindly refer to primary link provided.

 

Stubhub Link:

Ustad Rahat Fateh Ali Khan Tickets - StubHub

 

Primary Link:

Ustad Rahat Fateh Ali Khan Tickets May 06, 2023 Trenton, NJ | Ticketmaster

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update correct sections Orchestra and Balcony on Stubhub event map.

 

Stubhub Link:

Noel Miller Tickets - StubHub

Reply
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