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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Gold Circle and Lower Floor Sec. that causes mapping issues on Stubhub event map.

 

Stubhub Link:

Noel Miller Tickets - StubHub

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive Stubhub event map.

 

Stubhub Link:

Stomp Tickets - StubHub

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Legally Blonde 7:30PM   04/18/23

 

Kindly make the event map interactive.

 

Link to the event from Stubhub:

https://www.stubhub.com/legally-blonde-touring-springfield-tickets-4-18-2023/event/151645571/?quanti...


Link to the event from the primary ticket provider:

https://www.springfieldmo-theater.com/theaters/juanita-k-hammons-hall/tickets.php?eventName=Legally+...

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harkamvysis
New User

Ticket Type not available to select

Hi, I want to sell tickets to the NF - Hope Tour at the Target Centre Minneapolis, MN 

 

But when listing tickets GA is not available. I assume this is because the target arena is typically for basketball games and therefore there is no GA. However in this case it is a concert with many GA tickets sold. Is there a way to list my tickets?

Here is the ticketmaster link: 

https://www.ticketmaster.com/nf-hope-tour-minneapolis-minnesota-07-15-2023/event/06005E7DD6BF672D

 

Thanks

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Lady A 09/01/23 7PM 

 

Kindly update the evet map - missing floor sections 1-6 and riser seating 103-119 and 201-221.


Link to the event from Stubhub:

https://www.stubhub.com/lady-a-pueblo-tickets-9-1-2023/event/150583598/?quantity=2


Link to the event from the primary ticket provider:

https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=390751...

 

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matti58
Goalie

Incorrect seat map, Blues Traveler, 8/16/23 Waite Park, MN

Hello.  This event on Stubhub is listed incorrectly.  The section right in front of the stage is called "Front," not "Pit."  Here is the primary.  Thanks.

https://www.ticketmaster.com/blue-monsters-tour-2023-blues-traveler-waite-park-minnesota-08-16-2023/...

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

 

Brian Regan
Jun 15 • Thu • 7:00PM • 2023
The Freeman Arts Pavilion, Selbyville, Delaware



Stubhub Link: https://www.stubhub.com/brian-regan-selbyville-tickets-6-15-2023/event/151632507/

Primary Link: https://secure.freemanarts.org/1047?queueittoken=e_publiconsale03242p~q_70d69591-a469-4f9b-b4f1-67fc...


Thanks,

Quiennie

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

 

Little River Band
May 26 • Fri • 8:00PM • 2023
The Event Center at Kewadin Casino - St. Ignace, St. Ignace, Michigan

Stubhub Link: https://www.stubhub.com/little-river-band-st-ignace-tickets-5-26-2023/event/151616681/?quantity=0

Primary Link: https://event.etix.com/ticket/online/performanceSale.do?performance_id=4898220&method=restoreToken


Thanks,

Quiennie

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please add Sections A to  G on StubHub map for this event Bruce Campbell 04/19/2023  to match the map on primary market with link below for reference:

 

https://www.axs.com/events/462859/bruce-o-rama-starring-bruce-campbell-tickets

 

 

Thanks,

Jona

Reply
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Community Log-In Changes May 1st
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Read about the changes here