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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add missing Floor sec. on SH event map.

 

Stubhub Link:

Legally Blonde - Touring Tickets - StubHub

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor sec. for Stubhub event map.

 

Stubhub Link:

Legally Blonde - Touring Tickets - StubHub

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update not interactive sections on Stubhub event map. 

 

Stubhub Link:

Annie Tickets - StubHub

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update correct section from GA Balcony to Balcony Left and Right.

 

Stubhub Link:

City Morgue Tickets - City Morgue Concert Tickets and Tour Dates - StubHub

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update unavailable Stubhub event map.

 

Stubhub Link:

Whose Live Anyway? Tickets - StubHub

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Ken Jeong 11/18/23

 

Kindly add the event map

 

Link to the event from Stubhub:

https://www.stubhub.com/ken-jeong-mount-pleasant-tickets-11-18-2023/event/151708114/


Link to the event from the primary ticket provider:

https://event.etix.com/ticket/online/performanceSale.do?performance_id=6348317&method=restoreToken

 

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Chelle22
Zamboni Driver

America 07/07/23

Hi Team,
Seeking your assistance to add Section General Admission for below event:
Event Name: America
Venue: Seven Feathers Casino Resort|Canyonville, OR
Event Date & Time: Jul 07, 2023, 8:00 PM
Stubhub Link: https://www.etix.com/ticket/p/3585159/america-canyonville-seven-feathers-casino-resort?
Primary Link: https://www.etix.com/ticket/p/3585159/america-canyonville-seven-feathers-casino-resort?

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Please make StubHub map clickable for this event  Felipe Esparza 08/12/2023  9:30pm  Show with link below for reference:

 

Primary link: https://www.ticketweb.com/event/felipe-esparza-san-jose-improv-tickets/13078735?pl=sanjoseimprov&REF...

 

 

 

StubHub link:  https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-12-2023/event/151606591/?

 

 

 

Thanks,

Jona

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly make StubHub map clickable for this event Felipe Esparza  08/13/23   and see  link below for reference:

 

Primary Link:

https://www.ticketweb.com/event/felipe-esparza-san-jose-improv-tickets/13078755?pl=sanjoseimprov&REF...

 

 

StubHub link:  https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-13-2023/event/151606092/

 

 

 

Thanks,

Jona 

 

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly make StubHub map clickable for these  events:

Felipe Esparza  08/11/2023 7:30 PM Show 

Felipe Esparza  08/11/2023  9:45 PM Show    

 

 

Stubhub link for  7:30 PM : https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-11-2023/event/151606360/

 

 

 

Kindly make StubHub map clickable for these  events:

Felipe Esparza  08/11/2023 7:30 PM Show 

Felipe Esparza  08/11/2023  9:45 PM Show    

 

 

Stubhub link for  9:45 PM : https://www.stubhub.com/felipe-esparza-san-jose-tickets-8-11-2023/event/151606605/

 

 

Thanks,

Jona

 

 

 

 

 

Reply
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Community Log-In Changes May 1st
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Read about the changes here