StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Rachelle22 · ‎12-08-2022

Hi Team,
Seeking your assistance to change Section 1-3 to General Admission Section for below event:
Event Name: Born Ruffians
Venue: The Danforth Music Hall|Toronto, ON
Event Date & Time: Dec 09, 2022, 7:00 PM
Stubhub Link: https://www.stubhub.com/born-ruffians-toronto-tickets-12-9-2022/event/150452036/?
Primary Link: https://www.ticketmaster.ca/born-ruffians-toronto-ontario-12-09-2022/event/10005D29C0BF36C6?

jschmerz · ‎12-20-2022

Seat map for Journey @ Colonial Life Arena, Columbia, SC February 10, 2023 incorrectly shows Floor as GA.

https://www.stubhub.com/journey-columbia-tickets-2-10-2023/event/150547565/?quantity=2

Should be rows / seats to select.

https://www.ticketmaster.com/journey-freedom-tour-2023-with-very-columbia-south-carolina-02-10-2023/...

RmOropesa · ‎04-28-2023

Hi Team,

Seeking your assistance to add a Floor Section for the below event:

Event Name: Nate Bargatze
Venue: Vivint Smart Home Arena|Salt Lake City, UT
Event Date & Time: Fri, Sep 29, 2023, 7:00 PM

StubHub Link: https://www.stubhub.com/nate-bargatze-salt-lake-city-tickets-9-29-2023/event/151722422/?quantity=2

Primary Link: https://www.ticketmaster.com/event/1E005E8E97B41BF7

angeldulce18 · ‎04-28-2023

Hi Team,

Please add missing Floor sections on Stubhub map for the following event:

Nate Bargatze

Vivint Smart Home Arena

Salt Lake City, UT

Sat, Sep 30, 2023, 7:00 PM

Stubhub Link:

Nate Bargatze Tickets - StubHub

Primary Link:

Nate Bargatze: The Be Funny Tour! Tickets Sep 30, 2023 Salt Lake City, UT | Ticketmaster

JONA · ‎04-29-2023

Hi Team,

Kindly add map on StubHub fro this event Amanda Marshall 07/04/2023 with link and photo below for reference:

rmts.bc.ca/production-detail-pages/2023-royal-theatre/amanda-marshall

Thanks,

Jona

JONA · ‎04-29-2023

Hi Team,

Kindy add map on StubHub for this event : America 07/02/2023

Venue: Point of the Bluff Vineyards|Hammondsport, NY

Primary link: https://www.axs.com/events/473552/america-tickets

Thanks,

Jona

Thanks,

Jona

ejw · ‎04-29-2023

Mapping Is wrong for Kid Rock show. July, 29th, 2023 at Wean Park in Youngstown, Ohio. Section R3 should not be there. Section R4 should be in it's place.