Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[jhaker]

The seating map for Capitol One Arena for the Jonas Brother's concert (September 23, 2023) is displayed incorrectly on Stub Hub. They have an extended stage which may affect the value of different sections. 

https://www.ticketmaster.com/jonas-brothers-five-albums-one-night-washington-district-of-columbia-09... 

[JONA]

Hi Team,

Please make STUBHUB map as General Admission Only for this event Rebelution 08/18/2023 with link below for reference:

https://concerts.livenation.com/rebelution-good-vibes-summer-tour-2023-albuquerque-new-mexico-08-18-...

Thanks,
Jona

[lotus_gaymarie]

Event: Michael Franti 8/12/23

Kindly add SH map (General Admission and Premium GA).

Link to the event on StubHub.com:

https://www.stubhub.com/michael-franti-nampa-tickets-8-12-2023/event/151421147/?quantity=2

Link to the event from the primary ticket provider:

https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=PR%3AFIC%3AFIC23%3A0812MF%...

[JONA]

Hi Team,

Kindly update StubHub Floor map for this event  Carin Leon 09/16/2023  with link and photo below for reference :

https://www.axs.com/events/483148/carin-leon-tickets?q=Carin+Leon

Thanks,

Jona

[JONA]

Hi Team,  

Please update StubHub  map with Sections General Admission Floor and General Admission Grandstands for this event WASP 08/11/2023  with link below for reference :

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=PR%3ATWC%3AEPOD23%3AE...

Thanks,

Jona

[katzbautista]

Hi Team, 

Kindly update Stubhub floor map for this event Ocean Alley 9/7/2023 with link and photo below for reference

https://www.stubhub.com/ocean-alley-san-diego-tickets-9-7-2023/event/151496002/?quantity=2

Thanks,

Katz

[katzbautista]

Hi team,

Kindly update Stubhub floor map for this event Summer Salt 7/26/2023 with link and photo below for reference

https://www.stubhub.com/summersalt-salt-lake-city-tickets-7-26-2023/event/151496491/?quantity=2

Thanks,

Katz

[Quiennie]

Hi Team,

Please update Stubhub map and add CL and CR section for this event

Young the Giant with Milky Chance
Aug 14 • Mon • 7:00PM • 2023
Amphitheater at Ford Idaho Center - Complex, Nampa, Idaho

To match the map on the primary market with link below for reference:

https://ictickets.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=PR%3AFIC%3AFIC23%3A0814YTG...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Trace Adkins

Sep 15 • Fri • 8:00PM • 2023
Skyline Event Center at Osage Casino - Complex, Tulsa, Oklahoma

Stubhub Link: https://www.stubhub.com/trace-adkins-tulsa-tickets-9-15-2023/event/151734088/?

Primary Link: https://www.etix.com/ticket/p/7257072/trace-adkins-tulsa-skyline-event-center


Thanks,

Quiennie

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Summer Salt
Event info
Jun 10 • Sat • 8:00PM • 2023
The Foundry at the Fillmore Philadelphia, Philadelphia, Pennsylvania

Stubhub Link: https://www.stubhub.com/summersalt-philadelphia-tickets-6-10-2023/event/151496621/

Primary Link: https://concerts.livenation.com/summer-salt-philadelphia-pennsylvania-06-10-2023/event/02005E4904468...


Thanks,

Quiennie