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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Indiana_Jones
Pit Crew

Jonas Brothers Las Vegas

For Jonas Brothers in Las Vegas at the MGM Grand on Fri Sept 8, please allow sellers to select row numbers when listing seats. It doesn't allow you to select rows for anything other than floor. I have also noticed this happening for many other shows. Please fix asap as it's the most important thing with listing tickets. Thank you

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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please add Stubhub event map.

 

Odesza

T-Mobile Center

Kansas City, MO

Fri, Oct 13, 2023, 6:30 PM

 

Primary link: https://www.ticketmaster.com/odesza-the-last-goodbye-tour-kansas-city-missouri-10-13-2023/event/0600... 

Stubhub link:https://www.stubhub.com/odesza-kansas-city-tickets-10-13-2023/event/151612018/

 

 

Thank you!

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Lawn Sec. on Stubhub eventt map.

 

Stubhub Link:

5 Seconds of Summer Tickets - StubHub

 

Primary Link:

The 5 Seconds Of Summer Show Tickets Aug 25, 2023 Cuyahoga Falls, OH | Live Nation

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Quiennie
Zamboni Driver

Summer Salt 06/08/23

Hi Team,

Please update map on Stubhub for this event:

 

Summer Salt
Jun 08 • Thu • 8:00PM • 2023
Brooklyn Bowl, Brooklyn, NY


Stubhub Link:  https://www.stubhub.com/summersalt-brooklyn-tickets-6-8-2023/event/151496286/

Primary Link: https://www.ticketweb.com/event/summer-salt-brooklyn-bowl-tickets/12945735?pl=bbowl


Thanks,

Quiennie

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor A and B sections. Kindly refer to primary link provided.

 

Stubhub Link:

Jodeci Tickets - StubHub

 

Primary Link:

Summer Block Party Presents Jodeci & SWV Tickets Aug 24, 2023 Baton Rouge, LA | Ticketmaster

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

Odesza

T-Mobile Center|Kansas City, MO

Fri, Oct 13, 2023, 6:30 PM

 

https://www.stubhub.com/odesza-kansas-city-tickets-10-13-2023/event/151612018/

Reply
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ldrtix
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Can you change the pit section from PITGA to GAPIT ? TM has them as GAPIT and Stubhub isn't picking my tickets unless I change them to PITGA.

 

https://www.stubhub.com/pierce-the-veil-st-augustine-tickets-5-28-2023/event/151546326/

 

Thank you

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat of the event below:

5 Seconds of Summer

Blossom Music Center|Cuyahoga Falls, OH

Fri, Aug 25, 2023, 7:00 PM

 

https://www.stubhub.com/5-seconds-of-summer-cuyahoga-falls-tickets-8-25-2023/event/151652426/?quanti...

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Quiennie
Zamboni Driver

Interstellar - 2 Day Pass (8/19 - 8/20)

Hi Team,

Please update map on Stubhub for this event:

 

Interstellar - 2 Day Pass (August 19-20, 2023)
Aug 19 • Sat • 2:00PM • 2023
LA Waterfront, San Pedro, California

Stubhub Link: https://www.stubhub.com/interstellar-fest-san-pedro-tickets-8-19-2023/event/151785369/?clickref=1101...

Primary Link: https://interstellar.frontgatetickets.com/event/1mvx5o1rni8rxevj/passcode/


Thanks,

Quiennie

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to activate the map for the event below:

Pink Martin

Lone Tree Arts Center|Lone Tree, CO

Fri, Jul 21, 2023, 8:00 PM

 

https://www.stubhub.com/pink-martini-littleton-tickets-7-21-2023/event/151741501/?

Reply
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