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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

geniusboy91
Umpire

Re: Map Errors on Site

Please add the following sections to event

https://www.stubhub.com/parking-passes-only-metallica-indio-tickets-10-6-2023/event/151626983/

 

Camping Companion Parking
Car Camping
Tent Camping
Preferred Car Camping
RV Camping


https://www.axs.com/festivals/476616#Camping

 

If you think it would be more appropriate to create a separate CAMPING PASSES ONLY event for Car Camping, Tent Camping, Preferred Car Camping, and RV Camping that would be fine to.

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kcochand
New User

Tickets are listing in the incorrect section

Hi, I purchased two Floor tickets and am now selling them. The Section "Floor TBD" looks correct, but "BAL301" is not accurate. How do I change this?Screenshot 2023-07-01 140428.png

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Indiana_Jones
Pit Crew

The Lumineers Hollywood Bowl

For The Lumineers at the Hollywood Bowl on Fri Sept 15, please fix the seating chart so you can click on individual sections. It appears to be static and people cannot search for seats. Please fix asap. Thank you

 

https://www.stubhub.com/the-lumineers-hollywood-tickets-9-15-2023/event/151525211/?quantity=2

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

NOFX 09/30/23

Central Florida Fairgrounds

 

Kindly make the event map interactive.

 

Link to the event on StubHub.com:

https://www.stubhub.com/nofx-saint-petersburg-tickets-9-30-2023/event/151487769/


Link to the event from the primary ticket provider:

https://brewhahaproductions.ticketspice.com/nofx-final-tour-st-petersburg

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MT509
Coach
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FremontFan
Backup Singer

Re: Map Errors on Site

Fremont Theater San Luis Obispo  Steve Earle July 28, 2023

Section numbering is wrong. Stubhub showing Sections 1,2,3  front to rear. Actually  sections 1,2 ,3 are left to right. The front row center seats I have for sale would appear to be in the middle of the hall on Stubhub. 

Wrong: https://www.stubhub.com/steve-earle-san-luis-obispo-tickets-7-28-2023/event/151785525/

Right: https://www.eventbrite.com/e/steve-earle-alone-again-tour-tickets-608780357437

 

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FremontFan
Backup Singer

Re: Map Errors on Site

Here is a clear link to the correct seating For Fremont Theater

 

https://www.fremontslo.com/seated-shows/

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the1975tix
Pit Crew

Re: Map Errors on Site

Sunday, 20 August 2023 21:30 (event local time)
I have tickets 
Sec KOKOL, Row 1, Seats 1-4
This would be an additional section behind the Tiered seating currently labeled "KOKO TAYLOR BAR"
Link to event
 
screenshot of my tickets
the1975tix_0-1688777275969.png

 

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map to General Admission and General Admission VIP

 

NOFX
Central Florida Fairgrounds | Orlando, FL
Sat, Sep 30, 2023, 11:59 PM

 

Stubhub link:

https://www.stubhub.com/nofx-saint-petersburg-tickets-9-30-2023/event/151487769/

 

Primary link:

https://brewhahaproductions.ticketspice.com/nofx-final-tour-st-petersburg

 

Thank you

 

Screenshot 2023-07-07 210513.png

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piquel
Team Mascot

Re: Map Errors on Site

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