StubHub Community

TeamStubHub1 · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie · ‎07-10-2023

Event: Fully Loaded Comedy Festival Parking 07/15/23

Kindly add Star Parking on the event map.

Link to the event on StubHub.com

https://www.stubhub.com/parking-passes-only-bert-kreischer-george-tickets-7-15-2023/event/151549906/...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/event/0F005E63129C6F9C?_gl=1*1ah65pf*_gcl_aw*R0NMLjE2ODcxMTk5ODAuQ2o...

Thanks!

lotus_gaymarie · ‎07-11-2023

Event: NOFX (Central Florida Fairgrounds) 09/30/23

Kindly make the event map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/nofx-saint-petersburg-tickets-9-30-2023/event/151487769/

Link to the event from the primary ticket provider

https://brewhahaproductions.ticketspice.com/nofx-final-tour-st-petersburg

Thanks!

DillingrEscPlan · ‎07-11-2023

Explosions in the Sky 10/5/23 in Brooklyn. Missing entire pit section directly in front of the stage.

WRONG:

https://www.stubhub.com/explosions-in-the-sky-brooklyn-tickets-10-5-2023/event/151707168/

RIGHT:

https://www.kingstheatre.com/events/explosions-in-the-sky/tickets/A3DE8E20-904B-46C0-B42A-2917D56BB1...

https://media.umbraco.io/atg-digital/yp5cedgp/kingsreserved.png?width=897.3093525179855&height=1062

Thank you, @TeamStubHub1

ImpeachDolan · ‎07-11-2023

Karol G. Parking event, Camping World Stadium, Orlando FL

9/24/23 (however, this is for all events at this venue)

Map is missing several official parking lots for Camping World Stadium. Most notably the lot located at 30 Wilson Court.

I have a photo of the map and exact location but not sure how to upload that here but will be happy to forward those if needed. I have several parking passes for every event at this venue which I am unable to broadcast on stubHub and am forced to sell them on competing marketplaces because of this issue. Please add the lot at 30 Wilson Ct and I will get all of my inventory uploaded to the corresponding event pages. Thank you!

pr · ‎07-11-2023

this event is 2 days away and Stubhub has said seat map coming soon since they listed event. If you have anything other than GA might as well list on Vivid Seats as they have the correct map.