Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Quiennie]

Hi Team,

Please update stubhub map for this event.

The Used
Oct 07 • Sat • 7:00PM • 2023
Showbox SoDo, Seattle, WA, USA

Stubhub link: https://www.stubhub.com/the-used-seattle-tickets-10-7-2023/event/151975930/?

Primary link: https://www.axs.com/events/491157/the-used-tickets

Thanks,

Quiennie

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: All American Rejects
Venue: PETCO Park|San Diego, CA
Event Date & Time:  Fri, Oct 06, 2023, 7:00 PM

StubHub Link: https://www.stubhub.com/the-all-american-rejects-san-diego-tickets-10-6-2023/event/151639788/?

Primary Link: https://www.ticketmaster.com/the-allamerican-rejects-wet-hot-allamerican-san-diego-california-10-06-...

[Indiana_Jones]

Hello,

For Phish in Nashville at the Bridgestone Arena, there are currently two "3 day pass" events on the site. Please remove one of them as this may be confusing to some buyers. Thank you!

[lotus_gaymarie]

Event: Alt-J 11/24/23 

Kindy add Mezzanine GA section.

Link to the event on StubHub.com:

https://www.stubhub.com/alt-j-atlanta-tickets-11-24-2023/event/152067033/

Link to the event from the primary ticket provider:

https://www.axs.com/events/492290/alt-j-tickets

Thanks!

[fulfillment]

Hi requesting to update the event map of this listing:

MC Magic, Baby Bash
Aug 05 • Sat • 7:00PM • 2023
Brooklyn Steel, Brooklyn, NY, USA

https://www.stubhub.com/baby-bash-brooklyn-tickets-8-5-2023/event/151485634/

[fulfillment]

Primary Map reference:

https://tix.axs.com/AHStDAAAAACLArxtAgAAAAAs%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC0Jvd2VyeU5ZLUJTAP%2f%2f%2...

[katzbautista08]

Event Name: KAMELOT
Event Date: 9/5/2023
Issue to Resolve: Please add actual map
Primary Map Link: https://concerts.livenation.com/kamelot-with-special-guests-battle-beast-houston-texas-09-05-2023/ev...
Screenshot of SH error:

Thanks!

[Quiennie]

Hi Team,

Please update stubhub map for this event:

Neon Trees
Oct 10 • Tue • 7:00PM • 2023
The Observatory North Park, San Diego, California, USA

Stubhub link: https://www.stubhub.com/neon-trees-san-diego-tickets-10-10-2023/event/151948625/?

Primary link: https://concerts.livenation.com/neon-trees-the-favorite-daze-tour-san-diego-california-10-10-2023/ev...

Thanks,

Quiennie

[katzbautista08]

Event Name: Coco Jones
Event Date: 9/3/23
Issue to Resolve: Please add actual map
Primary Map Link: https://www.axs.com/events/491197/coco-jones-tickets
Screenshot of SH error:

Thanks!

[Whizzy3]

StubHub is showing two shows on October 21st, selling tickets to 5:00 and 7:00, any idea which one is right?