Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[jlauv]

I spoke to someone by phone earlier today and they were not helpful at all.  So thank you for fixing this issue.  Can you add Section 118 as well please.  When should we expect it fixed by so that we can post.

[mtan]

Hi my section for Taylor Swift is missing as well W127, could it be added. Thanks!

[Jolly]

Any idea how long it will take before these seats get added?

[Petunia1977]

I've been begging for this to be fixed for five days now and nothing.

[sopaq]

I'm having the same issue. Section W115, row A

[springcleaning]

The map you guys have listed is not the same as the Ticketmaster one where the tickets actually come from. Can you please have it reflect the actual seat/section map?

[springcleaning]

https://www.ticketmaster.ca/taylor-swift-the-eras-tour-toronto-ontario-11-21-2024/event/10005F01FC4E...

[Petunia1977]

Can we please get an update on this?
Thanks so much.

[cookieman35]

Section missing for Taylor Swift sec112 row 28.  Thank you

[sopaq]

I'm having the same issue. Section W115, row A