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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

j__ackie
Team Mascot

Re: Map Errors on Site

Event Name: Taylor Swift

Event Date: Nov 21, 2024 (applies to all tour dates at Rogers Centre)

StubHub Incorrect Map: Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates - StubHub

Correct Map from TicketMaster: Taylor Swift | The Eras Tour Tickets Nov 21, 2024 Toronto, ON | Ticketmaster

 

Specifically, Sections 100 and 200 are wrong. 

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acmp
Rookie

Re: Map Errors on Site

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acmp
Rookie

Re: Map Errors on Site

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acmp
Rookie

Re: Map Errors on Site

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acmp
Rookie

Re: Map Errors on Site

Hi Team!

Requesting for a seat map on this event: Pepe Aguilar Parking 11/24/23

Primary link: https://www.parkwhiz.com/moda-center-parking-2/pepe-aguilar-1300043/

Stubhub link: https://www.stubhub.com/parking-passes-only-pepe-aguilar-portland-tickets-11-24-2023/event/151515788...

Thanks!

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Jesse292
Team Mascot

Re: Map Errors on Site

TAYLOR SWIFT MISSING ROW IN SECTION 138.Hi there i have bought tickets for this show in Section 138 row 12 seat 5 & 6. When I search on your site is see 138 A & 138 B and neither of these section contain a row 12. I am going to list this tickets but i need accurate information to make this happen.

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jlauv
Stagehand

Re: Map Errors on Site

Taylor Swift - The Eras Tour
Toronto , ON - Rogers Centre
November 14, 2024

Map is incorrect
https://www.stubhub.ca/taylor-swift-toronto-tickets-11-14-2024/event/152129115/?quantity=2

Ticketmaster map
https://www.ticketmaster.ca/taylor-swift-the-eras-tour-toronto-ontario-11-14-2024/event/10005F01FAA1...


The stubhub has incorrect map numbers.
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acmp
Rookie

Re: Map Errors on Site

Hi Team, 
Please update incorrect stubhub map pit section. It must be general admission pit. Please refer to primary link provided
Stubhub link: 
https://www.stubhub.com/justin-moore-huber-heights-tickets-9-16-2023/event/151977579/?
primary link: 
https://www.ticketmaster.com/justin-moore-huber-heights-ohio-09-16-2023/event/16005ED0B56B64D0

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Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map into Platinum Seating, General Admission Pit and General Admission Lawn. 

 

Jordan Davis
KEMBA LIVE! | Columbus, OH
Thu, Sep 07, 2023, 6:30 PM

 

https://www.axs.com/events/479920/jordan-davis-tickets

 

https://www.stubhub.com/jordan-davis-columbus-tickets-9-7-2023/event/151664543/

 

Thank you

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Will23062009
Stagehand

Re: Map Errors on Site

Event Name: Taylor Swift

Event Date: Nov 23, 2024 (applies to all tour dates at Rogers Centre)

StubHub Incorrect Map: https://www.stubhub.ca/taylor-swift-toronto-tickets-11-23-2024/event/152129139/?quantity=2&PCID=User...

Correct Map from TicketMaster: Taylor Swift | The Eras Tour Tickets Nov 23, 2024 Toronto, ON | Ticketmaster

 

For: Sections 18 and 19 to sell tickets. 

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