Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[RockerKevin]

The correct map for the BTO concert on 9/22/23 at the Big E is:  https://www.thebige.com/reservations.aspx?pid=2970&iid=2841. The floor is NOT general admission.  I have section E, Row 1 for sale.

[TeamStubHub1]

Thanks for the heads up! I'll get this sent over to our mapping team right away. 

[Chelle22]

Hi Team, 

Seeking your assistance to add event map for below event:
Event Name: Dirty Dancing Live in Concert
Venue: Conexus Arts Centre, Regina, SK
Event Date & Time: Oct 30, 2023, 7:30 PM
Stubhub Link: https://www.stubhub.com/dirty-dancing-in-concert-regina-tickets-10-30-2023/event/152111268/?
Primary Link: https://www.etix.com/ticket/online/performanceSale.do

[Quiennie]

Hi Team,

Please add section Orchestra Pit on stubhub map for this event:

Harry Potter and the Prisoner of Azkaban
Dec 16 • Sat • 2:00PM • 2023
Silva Concert Hall at Hult Center for the Performing Arts - Complex, Eugene, Oregon, USA

Stubhub link: https://www.stubhub.com/harry-potter-and-the-prisoner-of-azkaban-eugene-tickets-12-16-2023/event/151...

primary link: https://tickets.hultcenter.org/2495/2498

Thanks,

Quiennie

[acmp]

Hi Team, 

Please update Stubhub map orchestra section not clickable. 

stubhub link: https://www.stubhub.com/dirty-dancing-in-concert-salt-lake-city-tickets-11-14-2023/event/151775345/?

[Quiennie]

Hi Team,

Kindly add section Orchestra Pit on stubhub map for this event:

Harry Potter and the Prisoner of Azkaban
Dec 15 • Fri • 8:00PM • 2023
Silva Concert Hall at Hult Center for the Performing Arts - Complex, Eugene, Oregon, USA

Stubhub map: https://www.stubhub.com/harry-potter-and-the-prisoner-of-azkaban-eugene-tickets-12-15-2023/event/151...

primary link: https://tickets.hultcenter.org/2495/2497

Thanks,

Quiennie

[Lotusjoyce]

Hi Team, 

Please add the Stubhub map of this event:

Rochester Philharmonic Orchestra - Harry Potter and the Half Blood Prince

Eastman Theatre|Rochester, NY

Sat, Oct 21, 2023, 8:00 PM

https://my.rpo.org/1107/1150

https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-21-2023/event/15210466...

[Quiennie]

Hi Team,

This is a follow-up request. Kindly add orange Lot section on stubhub map for this event:

PARKING PASSES ONLY Taylor Swift
19 Oct 2024 • TBA
Hard Rock Stadium Parking Lots, Miami, Florida, USA

Stubhub link: https://www.stubhub.com/parking-passes-only-taylor-swift-miami-tickets-10-19-2024/event/152129453/?q...

primary link: https://www.ticketmaster.com/event/0D005F09254C07BA

Thanks,

Quiennie

[mariefe_madrid]

Hi Team,

Requesting to add the map seat for the event below:

Rochester Philharmonic Orchestra - Harry Potter and the Half Blood Prince

Eastman Theatre|Rochester, NY

Fri, Oct 20, 2023, 8:00 PM

https://www.stubhub.com/rochester-philharmonic-orchestra-rochester-tickets-10-20-2023/event/15210466...

https://my.rpo.org/1107/1149

Thank you!

[ticketjen1983]

Taylor Swift - all Toronto shows have incorrect seat map; posted map on stubhub is not reflecting new numbering and seat reconfiguration at Rogers in the lower bowl (100s). 

WRONG: https://www.stubhub.ca/taylor-swift-toronto-tickets-11-21-2024/event/152129140/?quantity=2 

RIGHT: https://www.ticketmaster.ca/taylor-swift-the-eras-tour-toronto-ontario-11-14-2024/event/10005F01FAA1...