Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[flatlander]

Wrong: https://www.stubhub.com/everglow-denver-tickets-11-17-2023/event/152217168

Right: https://concerts.livenation.com/2023-everglow-us-tour-all-my-denver-colorado-11-17-2023/event/1E005F...

For this event the "GA" section shown on Stubhub actually is divided into sections A and B and everyone is seated in those sections.

There is an actual GA section but it's behind C D and E instead.

[Chelle22]

Hi Team, 

Seeking your assistance to add event map for below event:
Event Name: Monster Jam Parking
Venue: Spokane Arena Parking, Spokane, WA
Event Date & Time: Nov 03, 2023, 7:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-monster-jam-spokane-tickets-11-3-2023/event/151903402/
Primary Link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo

[Chelle22]

Hi Team, 

Seeking your assistance to update event map for below event:
Event Name: Monster Jam Parking 
Venue: Spokane Arena Parking, Spokane, WA
Event Date & Time: Nov 05, 2023, 1:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-monster-jam-spokane-tickets-11-5-2023/event/151903406
Primary Link: https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo

[wsb225]

Your current parking map for Hard Rock Stadium and the University of Miami Hurricanes Football Home Games is outdated and needs to be updated.    The Blue parking has changed.  We can't list our tickets for sell.     

This is for Season Long and ALL Games Listing for Miami Home Games

Texas A&M at Miami Hurricanes Football September 9, 2023    

Current Map on Stub Hub Miami Hurricanes Football Tickets

https://www.stubhub.com/parking-passes-only-miami-hurricanes-football-miami-tickets-9-9-2023/event/1...

Correct Map with new parking Football Parking – University of Miami Athletics (miamihurricanes.com)  

https://miamihurricanes.com/tickets/football-parking/

[F1Fan551]

Canadian Grand Prix

Date: June 7-9 2024

https://www.stubhub.ca/canadian-grand-prix-montreal-tickets-6-6-2024/event/151951500/

Map for grandstand 11 is incorrect in the above link. The sections are sequential like this: 

https://oversteer48.com/wp-content/uploads/2023/07/Grandstand-11-seating-chart.jpg 

Section 1 should be closest to grandstand 12 on the northeast end of Grandstand 11. With section numbers ascending to 8 as you move further southwest towards the exit of turn 2. 

[Indiana_Jones]

Zach Bryan Pittsburgh

For Zach Bryan in Pittsburgh on Sat March 9, when trying to list tickets in section 102, it doesn't allow me to select row A as an option. It only starts with row C which is incorrect. Please correct this. Thank you.

https://www.stubhub.com/zach-bryan-pittsburgh-tickets-3-9-2024/event/152229371/

[simondapooh]

None of the Mets citi field home games have the proper mapping correct for the Cadillac club or Clover seats.  https://www.stubhub.com/new-york-mets-tickets/performer/5649/

The listings are there but they can only be found when selecting the zone filter.  On the map, the Cadillac and Clover sections cannot be clicked on.  Thees are two two most premium seating areas for the Mets and are not showing up correct!!!!

[zindallas]

Brad Williams

2/17/24

both 7:00 pm and 10:15 shows

https://www.stubhub.com/brad-williams-dallas-tickets-2-17-2024/event/152118466/?quantity=2&sections=...

There are only 5 rows in Loge sections - rows A to E

Loge Left - many other tickets are mapped to this section in rows that do not exist or should be mapped somewhere else

Correct map:

https://www.ticketmaster.com/brad-williams-tour-24-dallas-texas-02-17-2024/event/0C005EF4E3013E5D

[PBLRacing]

Current Parking Map is missing lot MCW - McWhorter Lot.  The lot is pictured but not included as an option for listing parking passes.

Event Name: Auburn Tigers Football Parking

Event Date: All Home Game Dates

StubHub Link: https://www.stubhub.com/parking-passes-only-auburn-tigers-football-auburn-tickets-11-18-2023/event/1...

Correct map: https://auburntigers.com/documents/2023/8/7/Football_Parking_Map_2023__8-3-23_.pdf

[Mauflores]

Hi Team,

Asking for your assistance in updating the map for this event and make this seated, attaching actual map on this email:

Event:David Sedaris
Venue: Performing Arts Center San Luis Obispo
Date: Thu, Nov 16, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/david-sedaris-san-luis-obispo-tickets-11-16-2023/event/152206902/?clickref=1...

Primary Link: https://pacslo.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3ACP24%3ACP06%3A&li...