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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly add and update Event map on StubHub for the following events with link below for reference:

 

MJ - The Musical 1PM
MJ - The Musical 7:30pm

 

https://orangecounty.broadway.com/shows/mj-the-musical/

 

 

Thanks,

Jona

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

 

Kindly add and update Event map on StubHub for the following events with link below for reference:

 

 

MJ -The Musical 1:00 PM 03/24/2024
MJ -The Musical 7:30pm 03/30/2024

 

https://orangecounty.broadway.com/shows/mj-the-musical/

 

 

Thanks,

Jona

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: 

Sampha 

The Danforth Music Hall Toronto, ON

Sun, Nov 05, 2023, 7:00 PM

 

Kindly change Orchestra sections 1-3 into General Admission section.

 

Please refer to this link from the primary ticket provider:

https://www.ticketmaster.ca/sampha-lahai-tou-toronto-ontario-11-05-2023/event/10005F25C2F22A4E

 

Link to the event on StubHub.com:

https://www.stubhub.com/sampha-toronto-tickets-11-5-2023/event/152304963/

 

Thanks!

 

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:


Sampha

The Danforth Music Hall|Toronto, ON

Sun, Nov 05, 2023, 7:00 PM

 

https://www.stubhub.com/sampha-toronto-tickets-11-5-2023/event/152304963/?quantity=2

 

https://www.ticketmaster.ca/sampha-lahai-tou-toronto-ontario-11-05-2023/event/10005F25C2F22A4E

Thank you!

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting updated map seat for the event below:

 

National Geographic Live - The Untold Story of Sharks
Taper Auditorium
Tue, May 14, 2024, 7:30 PM

 

https://www.stubhub.com/national-geographic-live-seattle-tickets-5-14-2024/event/152292147/?quantity...

 

https://cart.seattlesymphony.org/25585/25588?queueittoken=e_2324seasononsale~q_5154f252-ff9a-4059-92...

Thank you!

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Please update the map for this event and add HIGHLAND PARKING GARAGE:

Jonas Brothers Parking
Fiserv Forum Parking
Milwaukee, WI
Mon, Nov 20, 2023, 7:01 PM

Stubhub Link:https://www.stubhub.com/parking-passes-only-jonas-brothers-milwaukee-tickets-11-20-2023/event/152104...

Primary Link: https://www.ticketmaster.com/highland-parking-garage-jonas-brothers-milwaukee-wisconsin-11-20-2023/e...Screenshot 2023-09-18 152115.png

Reply
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Chelle22
Zamboni Driver

Chris Tucker 10/7/23

Hi Team, 

Seeking your assistance to add PIT SECTION on event map for below event:
Event Name: Chris Tucker 
Venue: Pantages Theatre, Los Angeles, CA
Event Date & Time: Oct 07, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/chris-tucker-los-angeles-tickets-10-7-2023/event/152154080/
Primary Link: https://www.ticketmaster.com/chris-tucker-the-legend-tour-2023-los-angeles-california-10-07-2023/eve...

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in update the Map for this event:

Event:CoCo Jones
Venue:Theatre of Living Arts
Date: Mon, Oct 23, 2023, 8:00 PM

Primary Link:  https://concerts.livenation.com/coco-jones-what-i-didnt-tell-philadelphia-pennsylvania-10-23-2023/ev... Screenshot 2023-09-18 180427.png

Reply
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dbseller
Rookie

Re: Map Errors on Site

Kelsea Ballerini with Ingrid Andress and Georgia Webster

Nov 02 • Thu • 7:00PM • 2023

https://www.stubhub.com/kelsea-ballerini-knoxville-tickets-11-2-2023/event/152294900/?quantity=2&sec...

 

Correct: https://www.ticketmaster.com/kelsea-ballerini-the-homecoming-show-one-knoxville-tennessee-11-02-2023...

 

Floor map in incorrect, missing PIT section.

 

Reply
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Brace
Conductor

Re: Map Errors on Site

NEEDTOBREATHE Tickets - StubHub

 

When listing, it will not allow you to add a row for Reserved Section.

Reply
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