Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[angeldulce18]

Hi Team,

Please update missing seat chart on the following event:

Vasantotsav

Nordstrom Recital Hall

Seattle, WA

Fri, Oct 13, 2023, 7:30 PM

Stubhub Link:

Vasantotsav Tickets - StubHub

[Quiennie]

Hi Team,

Please make stubhub map interactive for this event:

CHARLOTTE CARDIN
Nov 04 • Sat • 8:00PM • 2023
Crescent Ballroom, Phoenix, AZ, USA

stubhub link: https://www.ticketweb.com/event/charlotte-cardin-crescent-ballroom-tickets/13165298?pl=crescent

primary link: https://www.ticketweb.com/event/charlotte-cardin-crescent-ballroom-tickets/13165298?pl=crescent

Thanks,

Quiennie

[lotus_gaymarie]

Event: Travis Scott Parking 10/13/23

Issue: No map on site

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/pnc-arena-parking-3/travis-scott-utopia-tour-presents-circus-maximus-135472...

Thanks!

[lotus_gaymarie]

Event: Travis Scott Parking 10/14/23

https://www.stubhub.com/parking-passes-only-circus-maximus-raleigh-tickets-10-14-2023/event/15224735...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/pnc-arena-parking-3/travis-scott-utopia-tour-presents-circus-maximus-135588...

Thanks!

[ljoos]

Mapping Error – US Team Swimming Trials

Event Name: US Team Swimming Trials, Indianapolis, IN

Event Date: Tuesday, June 18, 2024, 11am, Preliminaries Session (this specific session is missing on the Stubhub site and needs to be added)

Link to event on Stubhub Site: https://www.stubhub.com/us-swimming-team-trials-tickets/performer/15507/

Link to correct map on Ticketmaster site: https://am.ticketmaster.com/indianasportscorp/my-events

Additional Note: Stubhub has not listed the June 18, 11AM Preliminaries Session for US Team Swimming Trials which will be held June 18, 2024 at 11am 2024 at Lucas Oil Stadium in Indianapolis, IN.  This is a mapping error that needs to be corrected.  Please add this to Stubhub as soon as possible.  Thank you. 

[lotus_gaymarie]

Event: Travis Scott Parking 10/14/23 

Kindly add General Parking

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-circus-maximus-raleigh-tickets-10-14-2023/event/15224735...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/pnc-arena-parking-3/travis-scott-utopia-tour-presents-circus-maximus-135588...

[nicklamb10]

Los Angeles Kings

All Event Dates

Crypto.com Arena did some renovations in the offseason. These will impact Lakers/Clippers/Kings and concerts. 

Section 101 now has 20 rows. Rows 4-19 have seats 1-21. 

Row 20 has seats 1-19. 

Section 112 has an entry way that was added that breaks up the section. 

You can verify this with AXS and this sample of a Kings preseason game.  - https://tix.axs.com/hIZzMgAAAACCloQ%2fAgAAAAA%2b%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fB2xha2luZ3MA%2f%2f%2f%... 

[ljoos]

MAP ERROR - US TEAMS SWIMMING TRIALS

EVENT NAME: US TEAMS SWIMMING TRIALS - INDIANAPOLIS IN (2024) 

EVENT DATE: JUNE 18 2024 --> NOTE: SESSION 7 TO BE HELD ON TUES JUN 18 AT 11AM IS MISSING IN STUBHUB 

LINK TO EVENT ON STUBHUB: https://www.stubhub.com/us-swimming-team-trials-tickets/performer/15507/

CORRECT LINK: https://am.ticketmaster.com/indianasportscorp/my-events

ADDITIONAL NOTE: Stubhub does not currently have listed the June 18 11AM Prelim session for US Team Swimming Trials which will be held June 18 2024 at Lucas Oil Stadium in Indianapolis, IN.  This is a mapping error.  Please add this Tuesday 11am session to stubhub and confirm once complete.  Thank you.

[aj123]

Hi Team,

Please add section General Admission Balcony on Stubhub for the below event.

Between Friends

Fonda Theatre

Los Angeles, CA

Fri, Nov 10, 2023, 9:00 PM

Primary link : https://www.axs.com/events/494955

Stubhub Link : https://www.stubhub.com/between-friends-los-angeles-tickets-11-10-2023/event/152094386/?priceOption=...

[Chelle22]

Hi Team, 

Seeking your assistance to add event map for below event:
Event Name: Beetlejuice - The Musical
Venue: Segerstrom Center for the Arts - Segerstrom Hall, Costa Mesa, CA
Event Date & Time: Apr 20, 2024, 2:00 PM
Stubhub Link: https://www.stubhub.com/beetlejuice-costa-mesa-tickets-4-20-2024/event/151602596/?
Primary Link: https://seats.scfta.org/single?