cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting for the other section to be interactive for the event below:

National Geographic Live - Hunt for Sleeping Giants

Benaroya Hall|Seattle, WA

Tue, Feb 27, 2024, 7:30 PM

 

https://www.stubhub.com/national-geographic-live-seattle-tickets-2-27-2024/event/152340749/

Thank you!

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add General Parking section on the map for the event below:

 

Travis Scott Parking

PNC Arena Parking|Raleigh, NC

Fri, Oct 13, 2023, 8:01 PM

 

https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...

Thank you!

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add General Parking section on the event below:

 

Ed Sheeran Parking
SoFi Stadium Parking|Inglewood, CA
Sat, Sep 23, 2023, 6:01 PM

 

https://www.stubhub.com/parking-passes-only-ed-sheeran-inglewood-tickets-9-24-2023/event/151218873/?...

https://www.ticketmaster.com/stadium-parking-ed-sheeran-x-tour-inglewood-california-09-23-2023/event...

Reply
Loading...
aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to make the map interactive (clickable) for below event:

 

Event Name: Charlotte Cardin
Venue: Crescent Ballroom - Phoenix, Phoenix, AZ
Event Date & Time: Nov 04, 2023, 8:00 PM


Stubhub Link: https://www.stubhub.com/charlotte-cardin-phoenix-tickets-11-4-2023/event/151775888/?
Primary Link: https://www.ticketweb.com/event/charlotte-cardin-crescent-ballroom-tickets/13165298?pl=crescent

 

Thank you!

Reply
Loading...
katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: San Diego Padres Parking 09/23/23 
Issue to Resolve: Please update actual map and add SECTION LOT 2 and be clickable
Primary Map Link: https://www.stubhub.com/parking-passes-only-san-diego-padres-san-diego-tickets-9-23-2023/event/15052...
Screenshot of SH error: 

katzbautista08_0-1695508706327.png

 

Thanks!

Reply
Loading...
katzbautista08
Zamboni Driver

Re: Map Errors on Site

Event Name: San Francisco Giants at Los Angeles Dodgers 
Event Date: 09/24/23
Issue to Resolve: Please update map to be clickable
Primary Map Link: https://www.stubhub.com/los-angeles-dodgers-los-angeles-tickets-9-24-2023/event/150532966/?quantity=...

 

https://www.mlb.com/dodgers/tickets/single-game-tickets
Screenshot of SH error: 

katzbautista08_0-1695513613823.png

Thanks!

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly update floor layout on stubhub map for this event:

 

Arkells - At Your Service Fall Tour
Nov 10 • Fri • 7:50PM • 2023
Meridian Centre, St Catharines, ON, Canada

 

stubhub link: https://www.stubhub.com/arkells-st-catharines-tickets-11-10-2023/event/152300231/

 

primary link: https://www.ticketmaster.ca/arkells-at-your-service-fall-tour-st-catharines-ontario-11-10-2023/event...

 

Thanks,

 

Quiennie

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

Seattle Repertory Jazz Orchestra - Blues and the Abstract Truth

Benaroya Hall|Seattle, WA

Sat, Apr 20, 2024, 7:30 PM

 

https://www.stubhub.com/seattle-repertory-jazz-orchestra-seattle-tickets-4-20-2024/event/152317209/

Thank you!

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the event below:


Boots and Brews Country Music Festival Parking

Ventura Fairgrounds Parking|Ventura, CA

Sun, Oct 15, 2023, 1:01 PM

 

https://www.stubhub.com/boots-and-brews-festival-ventura-tickets-10-15-2023/event/151909575/?quantit...

Thank you!

Reply
Loading...
mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting for the other section to be interactive for the event below:

National Geographic Live - Hunt for Sleeping Giants

Benaroya Hall|Seattle, WA

Tue, Feb 27, 2024, 7:30 PM

 

https://www.stubhub.com/national-geographic-live-seattle-tickets-2-27-2024/event/152340749/?quantity...

Thank you!

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here