Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Seattle Repertory Jazz Orchestra - Blues and the Abstract Truth
Venue: Benaroya Hall, Seattle, WA
Event Date & Time: Apr 20, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/seattle-repertory-jazz-orchestra-seattle-tickets-4-20-2024/event/152317209/?
Primary Link: https://cart.seattlesymphony.org/25755/25756

Thank you!

[Lotusjoyce]

Hi Team, 

Please add General Admission section to Stubhub map

City and Colour with Nathaniel Rateliff and the Night Sweats
Canadian Tire Centre | Ottawa, ON
Fri, Feb 23, 2024, 7:00 PM

https://www.stubhub.com/city-and-colour-kanata-tickets-2-23-2024/event/152320845/

https://www.ticketmaster.ca/city-and-colour-w-nathaniel-rateliff-kanata-ontario-02-23-2024/event/310...

Thank you

[aj123]

Hi Team,

Seeking your assistance to add General Parking Section for below event:

Event Name: PARKING PASSES ONLY Travis Scott
Venue: PNC Arena Parking Lots, Raleigh, North Carolina
Event Date & Time: Oct 13, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/travis-scott-utopia-tour-presents-circus-maximus-135472...

Thank you!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: PARKING PASSES ONLY Shania Twain
Venue: PNC Arena Parking Lots, Raleigh, North Carolina
Event Date & Time: Oct 18, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-travis-scott-raleigh-tickets-10-13-2023/event/152237363/...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/shania-twain-queen-of-me-tour-1274303/?seller_id=5952

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Vasantotsav
Nordstrom Recital Hall|Seattle, WA
Fri, Oct 13, 2023, 7:30 PM

https://www.stubhub.com/vasantotsav-seattle-tickets-10-13-2023/event/152317109/

https://cart.seattlesymphony.org/25630/25631?queueittoken=e_2324seasononsale~q_630be497-f454-4820-8c...

Thank you!

[Indiana_Jones]

For SZA in Nashville on Sun Sept 24, the seating map has recently changed to an incorrect map. Please fix this asap as the show is tomorrow. Thank you. 

Stubhub Incorrect Map: https://www.stubhub.com/sza-nashville-tickets-9-24-2023/event/151669585/?quantity=2&sections=276722&...

Ticketmaster (correct map): https://www.ticketmaster.com/sza-sos-tour-nashville-tennessee-09-24-2023/event/1B005E8692D52333

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Seattle Repertory Jazz Orchestra - Blues and the Abstract Truth

Benaroya Hall|Seattle, WA

Sat, Apr 20, 2024, 7:30 PM

https://www.stubhub.com/seattle-repertory-jazz-orchestra-seattle-tickets-4-20-2024/event/152317209/

[lotustixmalou]

Hi team,

Please, fix map for below event:
Oxxxymiron
The Regency Ballroom, San Francisco, CA
October 25, 2023, 8:00 PM

STUBHUB LINK: https://www.stubhub.com/oxxxymiron-san-francisco-tickets-10-25-2023/event/151319781/

Primary ticket provider link: https://www.axs.com/events/461082/oxxxymiron-tickets

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Boots and Brews Country Music Festival Parking

Ventura Fairgrounds Parking|Ventura, CA

Sun, Oct 15, 2023, 1:01 PM

https://www.stubhub.com/boots-and-brews-festival-ventura-tickets-10-15-2023/event/151909575/

[lotustixmalou]

Hi team,

Please, change floor sections 1, 2, 3 and 4 to General Admission on Stubhub map for below event:
Playboi Carti
Target Center, Minneapolis, MN
February 13, 2024, 7:30 PM

STUBHUB LINK: https://www.stubhub.com/playboi-carti-minneapolis-tickets-2-13-2024/event/152038362/

Primary ticket provider link: https://www.axs.com/events/492202/playboi-carti-tickets