Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

EVENT NAME: Gregory Porter

EVENT DATE: 12/22/23 at 8p

WRONG LINK: https://www.stubhub.com/gregory-porter-detroit-tickets-12-22-2023/event/152345427/?quantity=4&listin...

CORRECT LINK: https://www.ticketmaster.com/an-evening-with-gregory-porter-2023-detroit-michigan-12-22-2023/event/0...

Thanks!

[Indiana_Jones]

For Sessanta (Primus, Puscifer, A Perfect Circle) for Woodlands TX on Sat April 13 at Cynthia Woods Mitchell Pavilion, you changed the Pit section to General Admission. It was correct yesterday so I don't know why it changed. It needs to be RESERVED PIT. Please change it back ASAP. Thank you

[drr12g]

Event Name: Morgan Wallen

Event Date: July 19, 2024

Stubhub link: https://www.stubhub.com/morgan-wallen-charlotte-tickets-7-19-2024/event/152376851/?quantity=2

Correct link: https://www.ticketmaster.com/event/2D005F35DF8F6DC8?referrer=https%3A%2F%2Fwww.ticketmaster.com%2Fse...

[katzbautista08]

Event Name: Depeche Mode Parking  0731PM
Event Date: 11/16/23
Issue to Resolve: Please update map to be  clickable
Primary Map Link: https://www.parkwhiz.com/ball-arena-parking/depeche-mode-memento-mori-tour-1296448/ 
Screenshot of SH error: 

Thanks!

[vippyslippy]

Sammy Hagar and the Circle

October 23 2023

Fillmore Detroit

https://www.stubhub.com/sammy-hagar-detroit-tickets-10-23-2023/event/152322375/

Unable to list any main floor table tickets, the main floor tables aren’t in the map or selectable from the section listing. 

[Lotusjoyce]

hi team, 

Please make Upper Balcony B interactive for this event:

Oregon Symphony - Cypress Hill

Arlene Schnitzer Concert Hall|Portland, OR

Wed, Oct 18, 2023, 7:30 PM

https://tickets.orsymphony.org/5716/5717

https://www.stubhub.com/oregon-symphony-portland-tickets-10-18-2023/event/152160484/

Thank you

[Quiennie]

Hi Team,

Kindly replace correct stubhub map for this event:

Whose Live Anyway
Performing Arts Center San Luis Obispo • San Luis Obispo, CA
Tue, Nov 21 at 7:30pm

stubhub link: https://www.stubhub.com/whose-live-anyway-san-luis-obispo-tickets-11-21-2023/event/151934459/

Kindly see the link below for your reference:

https://pacslo.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3AX24%3AX001%3A&lin...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Please change the current stubhub map to correct seatmap for this event:

Whose Live Anyway
Performing Arts Center San Luis Obispo • San Luis Obispo, CA
Tue, Nov 21 at 7:30pm

stubhub link: https://www.stubhub.com/whose-live-anyway-san-luis-obispo-tickets-11-21-2023/event/151934459/

Kindly see the link below for your reference:

https://pacslo.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3AX24%3AX001%3A&lin...

Thanks,

Quiennie

2 seconds ago

[Quiennie]

Hi Team,

Please change the current stubhub map to correct seatmap for this event:

Whose Live Anyway
Performing Arts Center San Luis Obispo • San Luis Obispo, CA
Tue, Nov 21 at 7:30pm

stubhub link: https://www.stubhub.com/whose-live-anyway-san-luis-obispo-tickets-11-21-2023/event/151934459/

Kindly see the link below for your reference:

https://pacslo.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AARTS%3AX24%3AX001%3A&lin...

Thanks,

Quiennie

[katzbautista08]

Event Name: Mannheim Steamroller Christmas 
Event Date: 11/24/23
Issue to Resolve: Please add correct Stubhub map to Mannheim Steamroller Christmas 
Primary Map Link: https://tickets.orsymphony.org/5636/5637 
Screenshot of SH error: 

Thanks!