Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mauflores]

Hi Team,

Asking for your assistance in adding the parking map for this event:
Please add:
GREEN LOTS
LOT C
VIP PARKING
LOT F

Event:Juice Wrld Day Parking
Venue: United Center Parking
Date: Sat, Dec 16, 2023, 6:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-juice-wrld-day-chicago-tickets-12-16-2023/event/15247213...

Primary Link: https://spothero.com/search?kind=event&id=829057

[lotus_gaymarie]

Kindly add map for this event:

To Kill a Mockingbird

Hancher Auditorium | Iowa City, IA

Fri, Jan 19, 2024, 7:30 PM

Link to the event on StubHub.com

https://www.stubhub.com/to-kill-a-mockingbird-iowa-city-iowa-city-tickets-1-19-2024/event/152274318/

Link to the event from the primary ticket provider:

https://hbotix.hancher.uiowa.edu/Online/default.asp

Thanks

[mrapt102]

Hello,

Can you please have your section numbers updated to reflect the primary?

EVENT NAME: Oliver Anthony

EVENT DATE: 03/08/24 at 8p

STUBHUB LINK:  https://www.stubhub.com/oliver-anthony-alexandria-tickets-3-8-2024/event/152602301/

PRIMARY LINK: https://www.ticketmaster.com/oliver-anthony-out-of-the-woods-alexandria-louisiana-03-08-2024/event/1...

Thanks!

[aj123]

Hi Team,

Seeking your assistance to add a map for below event:

Event Name: Cirque Dreams Holidaze
Venue: Bryce Jordan Center, University Park, PA
Event Date & Time: Dec 13, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/cirque-dreams-university-park-tickets-12-13-2023/event/151944980/?quantity=2
Primary Link: https://www.ticketmaster.com/event/02005EC748F998D4

Thank you!

[lotus_gaymarie]

Kindly add map for this event:

To Kill a Mockingbird

Hancher Auditorium | Iowa City, IA

Sun, Jan 21, 2024, 1:00 PM

Link to the event on StubHub.com

https://www.stubhub.com/to-kill-a-mockingbird-iowa-city-iowa-city-tickets-1-21-2024/event/152291919/

Link to the event from the primary ticket provider:

https://hbotix.hancher.uiowa.edu/Online/mapSelect.asp

Thanks

[mrapt102]

Hello,

Can you please have the floor updated for the following event:

EVENT NAME: The Trilogy Tour

EVENT DATE: 02/29/24 at 7p

STUBHUB MAP:  https://www.stubhub.com/enrique-iglesias-raleigh-tickets-2-29-2024/event/152602195/?quantity=4&secti...

PRIMARY MAP:  https://www.ticketmaster.com/enrique-iglesias-pitbull-ricky-martin-the-raleigh-north-carolina-02-29-...

Thanks!

[pr]

seating chart for Hozier in Billings MT on Aug 27th 2024 is not even remotely accurate.  Attached is copy of accurate seating chart

https://tix.axs.com/EStKMwAAAADKvL13AAAAAADI%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCW1ldHJhcGFyawD%2f%2f%2f%2...

[JONA]

Hi Team,

Kindly update Section name from Grand Left to Grand Tier Left and Grand Right to  Grand Tier  Right  to match the Section name on the primary market for this Event Nightmare Before Christmas 12/10/2023 .

Please see link below for reference:

https://cart.houstonsymphony.org/12302/12303

Thanks,

Jona

[theostickets]

https://www.ticketmaster.com/i-love-the-90s-tour-la-crosse-wisconsin-12-02-2023/event/07005F46DB7C32...

Floor seating is wrong.

Sections on Ticketmaster are Right to Left 101, 102 and 103

On StubHub it is listed as 100,101 and 102. 

[pr]

YOU HAVE A GENERAL ADMISSION MAP ONLY FOR THE OAK RIDGE BOYS RYMAN AUDITORIUM, NASHVILLE TN TUESDAY DECEMBER 12.  BELOW IS THE LINK TO CORRECT MAP

https://tix.axs.com/qUMxKgAAAAD9SWcXAQAAAADo%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBE9wcnkA%2f%2f%2f%2f%2f%2f...