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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your section numbers updated to reflect the primary?

 

EVENT NAME: Oliver Anthony

EVENT DATE: 03/08/24 at 8p

 

STUBHUB LINK:  https://www.stubhub.com/oliver-anthony-alexandria-tickets-3-8-2024/event/152602301/

 

PRIMARY LINK: https://www.ticketmaster.com/oliver-anthony-out-of-the-woods-alexandria-louisiana-03-08-2024/event/1...

 

Thanks!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,


Seeking your assistance to add a map for below event:

 

Event Name: Cirque Dreams Holidaze
Venue: Bryce Jordan Center, University Park, PA
Event Date & Time: Dec 13, 2023, 7:30 PM


Stubhub Link: https://www.stubhub.com/cirque-dreams-university-park-tickets-12-13-2023/event/151944980/?quantity=2
Primary Link: https://www.ticketmaster.com/event/02005EC748F998D4

 

Thank you!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Kindly add map for this event:

 

To Kill a Mockingbird

Hancher Auditorium Iowa City, IA

Sun, Jan 21, 2024, 1:00 PM
 

Link to the event on StubHub.com

https://www.stubhub.com/to-kill-a-mockingbird-iowa-city-iowa-city-tickets-1-21-2024/event/152291919/

 

Link to the event from the primary ticket provider:

https://hbotix.hancher.uiowa.edu/Online/mapSelect.asp

 

Thanks

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the floor updated for the following event:

 

EVENT NAME: The Trilogy Tour

EVENT DATE: 02/29/24 at 7p

 

STUBHUB MAP:  https://www.stubhub.com/enrique-iglesias-raleigh-tickets-2-29-2024/event/152602195/?quantity=4&secti...

 

PRIMARY MAP:  https://www.ticketmaster.com/enrique-iglesias-pitbull-ricky-martin-the-raleigh-north-carolina-02-29-...

 

Thanks!

Reply
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pr
Umpire

wrong map

seating chart for Hozier in Billings MT on Aug 27th 2024 is not even remotely accurate.  Attached is copy of accurate seating chart

 

https://tix.axs.com/EStKMwAAAADKvL13AAAAAADI%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCW1ldHJhcGFyawD%2f%2f%2f%2...

Reply
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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly update Section name from Grand Left to Grand Tier Left and Grand Right to  Grand Tier  Right  to match the Section name on the primary market for this Event Nightmare Before Christmas 12/10/2023 .

 

Please see link below for reference:

 

https://cart.houstonsymphony.org/12302/12303

 

 

Thanks,

Jona

Reply
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theostickets
Backup Singer

SEAT MAPPING IS WRONG

https://www.ticketmaster.com/i-love-the-90s-tour-la-crosse-wisconsin-12-02-2023/event/07005F46DB7C32...

 

Floor seating is wrong.

Sections on Ticketmaster are Right to Left 101, 102 and 103

On StubHub it is listed as 100,101 and 102. 

 

Reply
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pr
Umpire

WRONG MAP

YOU HAVE A GENERAL ADMISSION MAP ONLY FOR THE OAK RIDGE BOYS RYMAN AUDITORIUM, NASHVILLE TN TUESDAY DECEMBER 12.  BELOW IS THE LINK TO CORRECT MAP

 

https://tix.axs.com/qUMxKgAAAAD9SWcXAQAAAADo%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBE9wcnkA%2f%2f%2f%2f%2f%2f...

 

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Creed Parking

Ameris Bank Amphitheatre Parking Alpharetta, GA

Wed, Sep 25, 2024, 7:01 PM

 

Kindly add these parking sections:

Lot A

Lot B

Lot C

VIP Lot

 

Link to the event from the primary ticket provider:

https://concerts.livenation.com/included-parking-creed-alpharetta-georgia-09-25-2024/event/0E005F5AE...

 

Thanks!

Reply
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pr
Umpire

Re: Map Errors on Site

wrong map for shane gillis milwaukee wisconsin 930 PM show on January 27th 2024.  

 

https://tix.axs.com/XQHUIAAAAAA3OZKLAAAAAAC4%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fE1BhYnN0IFRoZWF0ZXIgR3JvdX...

Reply
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