Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Event:

NF - Nate Feuerstein Parking

Vystar Veterans Memorial Arena Parking | Jacksonville, FL

Sun, May 26, 2024, 7:31 PM

Kindly make the event map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-nf-jacksonville-tickets-5-26-2024/event/152340773/?quant...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/nf-hope-tour-1363919/

Thanks!

[mariefe_madrid]

Hi Team,

Requesting to update the map seat of the event below:

NF - Nate Feuerstein Parking

Vystar Veterans Memorial Arena Parking|Jacksonville, FL

Sun, May 26, 2024, 7:31 PM

https://www.stubhub.com/parking-passes-only-nf-jacksonville-tickets-5-26-2024/event/152340773/?quant...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add sections: 104-108, 110-115,117-121 for the event below:

Disney On Ice: Find Your Hero

Propst Arena at the Von Braun Center|Huntsville, AL

Sat, Apr 20, 2024, 3:00 PM

https://www.stubhub.com/disney-on-ice-wayfinding-with-moana-huntsville-tickets-4-20-2024/event/15255...

Thank you!

[pr]

Oak Ridge Boys in Nashville Tn on DECEMBER 12TH,2023 AT RYMAN has the wrong map listed.  You have a general admission floor.  The event is not general admission so not sure how STUBHUB can even sell any tickets.  please correct the map.  I have set the link 2 times before

[Kristinam22]

Stubhub map:

https://www.stubhub.com/new-england-patriots-foxborough-tickets-12-18-2023/event/151631378/

This is not just for the Kansas City game but all patriots home games

Missing the gp atrium section/ inability to post this ticket Add-on like competitor sites



Here is the layout from Gillette
https://www.gillettestadium.com/general-seating-chart/

Here is how it ison vivid seats
https://www.vividseats.com/new-england-patriots-tickets-gillette-stadium-3-5-2024--sports-nfl-footba...

[Mauflores]

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Disney On Ice Parking
Venue: Prudential Center Parking, Newark, NJ
Event Date & Time: Jan 12, 2024, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-disney-on-ice-find-your-hero-newark-newark-tickets-1-12-...?
Primary Link: https://app.parkmobile.io/venues/prudential-center/events/187743

[Mauflores]

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Disney On Ice Parking
Venue: Prudential Center Parking, Newark, NJ
Event Date & Time: Sun, Jan 14, 2024, 12:01 PM

Stubhub Link:https://www.stubhub.com/parking-passes-only-disney-on-ice-find-your-hero-newark-newark-tickets-1-14-...

Primary Link:  https://app.parkmobile.io/venues/prudential-center/events/187747

[lotus_gaymarie]

Hi Team,

Please add section " ARENA GARAGE " for the below event.

WWE Live Holiday Tour Parking
CFG Bank Arena Parking
Baltimore, MD
Tue, Dec 26, 2023, 7:31 PM

SH Link : https://www.stubhub.com/parking-passes-only-wwe-live-baltimore-tickets-12-26-2023/event/152353689/

[lotus_gaymarie]

Event:

Disney On Ice Parking

Footprint Center Parking  |Phoenix, AZ

Fri, Jan 12, 2024, 7:01 PM

No parking map on site.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-encanto-phoenix-phoenix-tickets-1-1...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/footprint-center-parking/disney-on-ice-presents-frozen-encanto-1372865/

[coop2391]

Can you fix the main floor for Ralph Barbosa on February 2/3, 2024 in Chicago? It should not be GA and should have reserved seating like this: