cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add sections: 104-108, 110-115,117-121 for the event below:

Disney On Ice: Find Your Hero

Propst Arena at the Von Braun Center|Huntsville, AL

Sat, Apr 20, 2024, 3:00 PM

 

https://www.stubhub.com/disney-on-ice-wayfinding-with-moana-huntsville-tickets-4-20-2024/event/15255...

Thank you!

Reply
Loading...
pr
Umpire

wrong map

Oak Ridge Boys in Nashville Tn on DECEMBER 12TH,2023 AT RYMAN has the wrong map listed.  You have a general admission floor.  The event is not general admission so not sure how STUBHUB can even sell any tickets.  please correct the map.  I have set the link 2 times before

Reply
Loading...
Kristinam22
New User

Re: Map Errors on Site

Stubhub map:

https://www.stubhub.com/new-england-patriots-foxborough-tickets-12-18-2023/event/151631378/

This is not just for the Kansas City game but all patriots home games

Missing the gp atrium section/ inability to post this ticket Add-on like competitor sites



Here is the layout from Gillette
https://www.gillettestadium.com/general-seating-chart/

Here is how it ison vivid seats
https://www.vividseats.com/new-england-patriots-tickets-gillette-stadium-3-5-2024--sports-nfl-footba...

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Disney On Ice Parking
Venue: Prudential Center Parking, Newark, NJ
Event Date & Time: Jan 12, 2024, 7:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-disney-on-ice-find-your-hero-newark-newark-tickets-1-12-...?
Primary Link: https://app.parkmobile.io/venues/prudential-center/events/187743

Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Disney On Ice Parking
Venue: Prudential Center Parking, Newark, NJ
Event Date & Time: Sun, Jan 14, 2024, 12:01 PM

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,


Please add section " ARENA GARAGE " for the below event.

 

WWE Live Holiday Tour Parking
CFG Bank Arena Parking
Baltimore, MD
Tue, Dec 26, 2023, 7:31 PM

 

SH Link : https://www.stubhub.com/parking-passes-only-wwe-live-baltimore-tickets-12-26-2023/event/152353689/

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Disney On Ice Parking

Footprint Center Parking  |Phoenix, AZ

Fri, Jan 12, 2024, 7:01 PM

 

No parking map on site.


Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-encanto-phoenix-phoenix-tickets-1-1...


Link to the event from the primary ticket provider:

https://www.parkwhiz.com/footprint-center-parking/disney-on-ice-presents-frozen-encanto-1372865/

 

 

 

Reply
Loading...
coop2391
Pit Crew

Re: Map Errors on Site

Can you fix the main floor for Ralph Barbosa on February 2/3, 2024 in Chicago? It should not be GA and should have reserved seating like this:

 

Capture.PNG

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Disney On Ice Parking

Footprint Center Parking  |Phoenix, AZ

Sat, Jan 13, 2024, 6:31 PM

 

No parking map on site.


Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-frozen-encanto-phoenix-phoenix-tickets-1-1...

 


Link to the event from the primary ticket provider:

https://www.parkwhiz.com/footprint-center-parking/disney-on-ice-presents-frozen-encanto-1372865/

 

Reply
Loading...
lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Valentines Super Love Jam Parking
Footprint Center Parking Phoenix, AZ
Sun, Feb 18, 2024, 7:31 PM
 
Kindly make the event map interactive.

Link to the event on StubHub.com:

Link to the event from the primary ticket provider:
 
 
 
Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here