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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have a map created for the following event:

 

EVENT NAME: Avenged Sevenfold

EVENT DATE: 03/25/24 at 630p

 

STUBHUB LINK: https://www.stubhub.com/avenged-sevenfold-pittsburgh-tickets-3-25-2024/event/152661320/?quantity=4&s...

 

PRIMARY LINK: https://www.ticketmaster.com/avenged-sevenfold-life-is-but-a-pittsburgh-pennsylvania-03-25-2024/even...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the floor portion updated to reflect the primary?

 

EVENT NAME: Brandon Lake

EVENT DATE: 05/03/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/brandon-lake-pittsburgh-tickets-5-3-2024/event/152629381/?quantity=4&section...

 

PRIMARY LINK: https://www.ticketmaster.com/brandon-lake-tear-off-the-roof-pittsburgh-pennsylvania-05-03-2024/event...

 

THANK YOU!!!

Reply
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Lafayette
Backup Singer

Re: Map Errors on Site

the savannah banans games in indianapolis one 6/27/24  6/28/24  6/29/24 do not have the proper seat locations for this game the seat locations that should be listed are vib  open seating lower and open seating upper please fix

 

 

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the map updated to reflect the floor on the primary?

 

EVENT NAME: Brandon Lake

EVENT DATE: 05/04/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/brandon-lake-greensboro-tickets-5-4-2024/event/152594378/?sections=1792537&t...

 

PRIMARY LINK: https://www.ticketmaster.com/brandon-lake-tear-off-the-roof-greensboro-north-carolina-05-04-2024/eve...

 

THANK YOU!!!!

Reply
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wingwong8
Backup Singer

Re: Map Errors on Site

Hello,

The map for 2024 Toronto Blue Jays is not right

The Stadium Rogers Center as ben redone

Have a nice day

 

OLDOLDNEWNEW

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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the map updated for the following show to reflect seats on the primary:

 

EVENT NAME: Brandon Lake

EVENT DATE: 3/07/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/brandon-lake-north-birmingham-tickets-3-7-2024/event/152629538/?clickref=110...

 

PRIMARY LINK: https://www.ticketmaster.com/brandon-lake-tear-off-the-roof-birmingham-alabama-03-07-2024/event/2000...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please update your map to reflect the floor on the primary?

 

EVENT NAME: Brandon Lake

EVENT DATE: 4/25/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/brandon-lake-jacksonville-tickets-4-25-2024/event/152624828/?clickref=1101lx...

 

PRIMARY LINK: https://www.ticketmaster.com/brandon-lake-tear-off-the-roof-jacksonville-florida-04-25-2024/event/22...

 

THANK YOU!!!

Reply
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larryw
Rookie

Re: Map Errors on Site

Venue - NYCB Theatre at Westbury, Westbury, New York, USA

Events - All

 

The way that this venue is setup (with the ticket recommendations) makes it seem like the AA, BB,... seats are the best seats. On the map below those seats could be any of the blue dots. The seats I put up are in green (5th row) on the center aisle and with VIP Parking and Club included and are rated lower. This is the case for all shows, so this is a consistent venue issue. (About 1/2 shows do not use sections A,B, G & H)

larryw_0-1701467431597.png

 

larryw_2-1701468432659.png

 

 

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in adding the parking map for this event:

Event:Dave Chappelle Parking
Venue: Moda Center Parking
Date: Thu, Dec 07, 2023, 7:31 PM

Primary Link:  https://www.parkwhiz.com/moda-center-parking-2/dave-chappelle-live-1372839/ parking.png

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing seating map for the following event:

Disney On Ice: Find Your Hero
Simmons Bank Arena
North Little Rock, AR

Sat, Apr 13, 2024, 11:00 AM

 

Stubhub Link:

Disney On Ice Wayfinding with Moana Tickets - StubHub

 

Primary Link:

Disney On Ice presents Find Your Hero Tickets Apr 13, 2024 11:00 AM North Little Rock, AR | Ticketma...

 

Reply
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