Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mrapt102]

Hello,

Can you please have your map updated to reflect the primary?

EVENT NAME: Shane Gillis

EVENT DATE: 4/13/24 at 8p

STUBHUB LINK: https://www.stubhub.com/shane-gillis-cedar-park-tickets-4-13-2024/event/152672010/?quantity=4&sectio...

PRIMARY LINK: https://www.ticketmaster.com/shane-gillis-moontower-just-for-laughs-cedar-park-texas-04-13-2024/even...

THANK YOU!!!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Disney On Ice Parking

United Center Parking|Chicago, IL

Fri, Jan 26, 2024, 10:31 AM

https://www.vividseats.com/disney-on-ice-parking-tickets-chicago-united-center-parking-1-26-2024--th...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Disney On Ice Parking

United Center Parking|Chicago, IL

Fri, Jan 26, 2024, 7:01 PM

https://www.stubhub.com/parking-passes-only-disney-on-ice-chicago-tickets-1-26-2024/event/152354132/...

Thank you!

[BaM33]

Hi Team 

Please update seat map to include Balcony Seating on your website. 

Thank You 

 

STARSET – IMMERSION: THE FINAL CHAPTER

WEDNESDAY, APRIL 24

 Doors: 7pm Show: 8pm

 

Roseland Theater Portland Oregon 

 

[TBJFan222]

- Event Name: Seattle Mariners at Toronto Blue Jays (Home Opener)

- Event Date: April 8, 2024

- Link to the event on our site:

https://www.stubhub.ca/toronto-blue-jays-toronto-tickets-4-8-2024/event/152171598/

- A link to a correct map (if you have one):

Correct map from Box office:

https://www.ticketmaster.ca/event/10005F74D4B534EB?tfl=unknown-Tickets-Buy_Blue_Jays_Tickets-Single_...

Note that section numbers and seat numbers have changed in the 100 Level and 200 Level for all 2024 Toronto Blue Jays home games.  StubHub is incorrectly showing the outdated seat map for all 2024 home games.

[katzbautista08]

Hi Team,

Seeking your assistance to add Section East Lot for below event:

Event Name: Trans-Siberian Orchestra Parking
Venue: T-Mobile Center Parking, Kansas City, MO
Event Date & Time: Sat, Dec 16, 2023, 2:31 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-trans-siberian-orchestra-kansas-city-tickets-12-16-2023/...?
Primary Link: https://www.parkwhiz.com/ppg-paints-arena-parking/trans-siberian-orchestra-the-ghosts-of-christmas-e...

Thanks!

[Mauflores]

Hi Team,

Asking for your assistance in

Event: Dave Chappelle Parking
Venue: Moda Center Parking
Date: Thu, Dec 07, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-dave-chappelle-portland-tickets-12-7-2023/event/15241487...

Primary Link:  https://www.parkwhiz.com/moda-center-parking-2/dave-chappelle-live-1372839/ 

[Mauflores]

Hi Team,

Asking for your assistance in updating the map and make it clickable/interactive for this event:

Event: NF - Nate Feuerstein Parking
Venue: Vystar Veterans Memorial Arena Parking
Date: Sun, May 26, 2024, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-nf-jacksonville-tickets-5-26-2024/event/152340773/?click...

Primary Link:  https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/nf-hope-tour-1363919/

[RmOropesa]

Hi Team,

Seeking your assistance to add General Parking and Premier Parking section for the event map below:

Event Name: The Avett Brothers Parking
Venue: PNC Arena Parking|Raleigh, NC 
Event Date & Time:  Sun, Dec 31, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-the-avett-brothers-raleigh-tickets-12-31-2023/event/1522...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/the-avett-brothers-with-special-guest-marcus-king-13548...

[RmOropesa]

Hi Team,

Seeking your assistance to update the event time for the below event:

Event Name: Samara Joy
Venue: Kimmel Center - Miller Theater|Philadelphia, PA
Event Date & Time: Fri, Dec 22, 2023, 5:00 PM

Stubhub Link: https://www.stubhub.com/samara-joy-philadelphia-tickets-12-22-2023/event/152039394/?sections=891850%...

Primary Link: https://www.kimmelculturalcampus.org/events-and-tickets/2023-24/kcp/samara-joy/