Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Ringling Bros B&B Circus Parking
Venue: Amway Center Parking|Orlando, FL
Event Date & Time: Fri, Jan 12, 2024, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-orlando-orlan...

Primary Link: https://www.ticketmaster.com/parking-ringling-bros-and-barnum-bailey-orlando-florida-01-12-2024/even...

[RmOropesa]

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Ringling Bros B&B Circus Parking
Venue: Amway Center Parking|Orlando, FL
Event Date & Time:  Sat, Jan 13, 2024, 7:01 PM

Stubhub Link: https://stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-orlando-orlando-t...

Primary Link: https://www.ticketmaster.com/parking-ringling-bros-and-barnum-bailey-orlando-florida-01-13-2024/even...

[Quiennie]

Hi Team,

Please update stubhub map and add following sections:

VIP Lot, HD Supply Garage, Gold Lot, and Geico Garage

Event: 

Parking: Ringling Bros. and Barnum & Bailey
Sun • Jan 14, 2024 • 5:00 PM
Venue : Amway Center Orlando, FL

Stubhub link: https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-orlando-orlan...

primary link: https://www.ticketmaster.com/parking-ringling-bros-and-barnum-bailey-orlando-florida-01-14-2024/even...

Thanks,

Quiennie

[JONA]

Hi Team,

Kindly add  Event map on StubHub for  Ringling Bros B&B Circus Parking 1/14/24 1PM  with primary link below for reference: 

https://www.ticketmaster.com/parking-ringling-bros-and-barnum-bailey-orlando-florida-01-14-2024/even...

Thanks!

Jona 

[nbucher001]

Tim McGraw

Apr 18 • Thu • 7:00PM • 2024

Gainbridge Fieldhouse, Indianapolis, Indiana, USA

https://www.stubhub.com/tim-mcgraw-indianapolis-tickets-4-18-2024/event/152108185/?quantity=2

https://www.ticketmaster.com/tim-mcgraw-standing-room-only-tour-indianapolis-indiana-04-18-2024/even...

[Lafayette]

can you please fix the error on the savannah bananas tickets at victory field in indianapolis on the following 3 dates

6/27/24

6/28/24

6/29/24

there are three sections for seating open seating lower level  the next is open seating upper level  and Very Importand Bananas I have been asking for three weeks please fix the tickets listed are subject to violations because the seating is not listed propper there are no general admission or any other sections you have listed thanks

[BMakler78]

Cody Jinks

April 27, 2024

https://www.stubhub.com/cody-jinks-nashville-tickets-4-27-2024/event/152481881/?quantity=2&sections=...

Listings in Sections 1,2 and 3 are not displaying the row letters.

[tczernec]

- Event Name: Toronto Blue Jays

- Event Date: April 8, 2024

- Link to the event on our site: https://www.stubhub.ca/toronto-blue-jays-toronto-tickets-4-8-2024/event/152171598/

- A link to a correct map (if you have one): Map is correct

When listing tickets, some sections do not have a drop-down list of valid rows to select from.  Specifically, I'm trying to list Section 133, and I cannot enter or select a row.  A few sections have this problem, though many others are fine (135 is fine for example).  Can you please fix this so we can select and/or enter the row number?

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Olivia Rodrigo Parking 730PM
Event Date: 3/5/24
Issue to Resolve: Please add event map for this event Olivia Rodrigo Parking 730PM 3/5/24 
Primary Map Link: https://www.ticketmaster.com/parking-olivia-rodrigo-orlando-florida-03-05-2024/event/22005F28BA72C67...
Screenshot of SH error: 

Thanks!

[Mauflores]

Hi Team,

Asking for your assistance in to update the FLOOR section, Please add FLOOR 1 TO FLOOR 11

Event: Blake Shelton
Venue: Spokane Arena
Date: Thu, Mar 14, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/blake-shelton-spokane-tickets-3-14-2024/event/152465752/?clickref=1100ly3IDP...

Primary Link:  https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN24%3AE...