Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name:  John Summit  5PM
Event Date: 12/16/23
Issue to Resolve: Please add correct map
Primary Map Link: https://www.livenation.com/event/vvG1IZ9Yx3nw2W/john-summit
Screenshot of SH error: 

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Say Anything 
Event Date: 5/15/2024
Issue to Resolve: Please add missing section and update/add correct map and make it clickable/interactive
Primary Map Link: https://www.axs.com/events/517816/say-anything-tickets
Screenshot of SH error: 

Thanks!

[lotus_gaymarie]

Event:

Yo La Tengo (Rescheduled from 9/23/2023)

Boulder Theater | Boulder, CO

Fri, Feb 16, 2024, 8:00 PM

Kindly chnage map into 2 sections - GENERAL ADMISSION 21+ and 

GENERAL ADMISSION under 21.

 

Link to the event from the primary ticket provider:

https://www.axs.com/events/488919/yo-la-tengo-tickets

 

Thanks!

[lotus_gaymarie]

Event:
Say Anything
Royal Oak Music Theatre | Royal Oak, MI
Wed, May 15, 2024, 7:30 PM

Kindly update the event map. Please include the following sections:
General Admission Standing
ADA
E Left, E Center, E Right

Link to the event from the primary ticket provider:
https://www.axs.com/events/517816/say-anything-tickets

Thanks!

[lotus_gaymarie]

Event:

Olivia Rodrigo Parking

Wells Fargo Center Philadelphia Parking | Philadelphia, PA

Fri, Jul 19, 2024, 7:31 PM

Kindly update the event map. Please include the following sections:

Broad Street Reserved - B, H, D

General Parking - A, G, F, D

Premium VIP - C

11th Street Reserved - E, D

Please refer to the image below:

Parking map link:

https://www.wellsfargocenterphilly.com/plan-your-visit/parking

Thanks!

[Mauflores]

Hi Team,

Please update the map for this event and add these sections:
ADA 1
ADA 2
ADA 3

Two Door Cinema Club
The Eastern
Atlanta, GA
Wed, Feb 21, 2024, 7:00 PM

Stubhub Link:https://www.stubhub.com/two-door-cinema-club-atlanta-tickets-2-21-2024/event/152358671/

Primary LInk: https://www.axs.com/events/503168/two-door-cinema-club-tickets 

[dancer40xx]

Event : Lord Huron 

Date : May 22 , 2024

Venue : The Rady Shell at Jacobs Park

I'm unable to list my tickets because my row isn't available to pick on the drop down feature , My row is " BB "

[lotus_gaymarie]

Kindly add Cumberland Ave Garage on the parking map.

Event:
Trans-Siberian Orchestra Parking
Amalie Arena Parking | Tampa, FL
Sat, Dec 23, 2023, 7:31 PM

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-trans-siberian-orchestra-tampa-tickets-12-23-2023/event/...

Link to the event from the primary ticket provider:
https://www.parkwhiz.com/amalie-arena-parking/trans-siberian-orchestra-1353924/

Thanks!

[lotus_gaymarie]

Kindly add SPORTS COMPLEX GARAGE on the parking map.

Event:

Ringling Bros B&B Circus Parking

Vystar Veterans Memorial Arena Parking |Jacksonville, FL

Fri, Jan 19, 2024, 7:01 PM

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-jacksonville-...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/ringling-bros-and-barnum-bailey-pres...

 

Thanks!

[matti58]

The event page for Adam Ant in Indianapolis is incorrect.  There is no floor general admission section on the primary.

https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152700070/