Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting for map to be interactive for this event below:

Disney On Ice Parking

Enterprise Center Parking|St. Louis, MO

Thu, Feb 01, 2024, 7:01 PM

https://www.stubhub.com/parking-passes-only-disney-on-ice-st-louis-tickets-2-1-2024/event/152386808/...

Thank you!

[mrapt102]

Hello,

Can you please have the map updated to reflect the floor on the primary?

EVENT NAME: Cirque Du Soleil - Ovo

EVENT DATE: 08/10/24 at 7p

STUBHUB LINK: https://www.stubhub.com/cirque-du-soleil-ovo-tour-manchester-tickets-8-10-2024/event/152725381/?quan...

PRIMARY LINK: https://www.ticketmaster.com/cirque-du-soleil-ovo-manchester-new-hampshire-08-10-2024/event/01005F74...

THANK YOU!!!

[mrapt102]

Hello,

Can you please have the map updated to reflect the floor on the primary?

EVENT NAME: Cirque Du Soleil - Ovo

EVENT DATE: 08/11/24 at 5p

STUBHUB LINK: https://www.stubhub.com/cirque-du-soleil-ovo-tour-manchester-tickets-8-11-2024/event/152725407/?quan...

PRIMARY LINK: https://www.ticketmaster.com/cirque-du-soleil-ovo-manchester-new-hampshire-08-11-2024/event/01005F74...

THANK YOU!!!

[mariefe_madrid]

Hi Team,

Requesting to update map seat on Stubhub for the event below:

Green Day Parking

Chase Field Parking|Phoenix, AZ

Wed, Sep 18, 2024, 5:31 PM

https://www.stubhub.com/parking-passes-only-green-day-phoenix-tickets-9-18-2024/event/152546669/?sec...

Thank you!

[mariefe_madrid]

Hi Team,

Requested for the map to be interactive for the event below:

Always Patsy Cline

Hanna Theatre - Playhouse Square|Cleveland, OH

Tue, May 07, 2024, 1:30 PM

https://www.stubhub.com/always-patsy-cline-cleveland-tickets-5-7-2024/event/152173677/?

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat on Stubhub for this event below:

The Avett Brothers Parking

PNC Arena Parking|Raleigh, NC

Sun, Dec 31, 2023, 8:01 PM

https://www.stubhub.com/parking-passes-only-the-avett-brothers-raleigh-tickets-12-31-2023/event/1522...

Thank you!

[lotus_gaymarie]

Event:

Sheng Wang (21+ Event)

San Jose Improv | San Jose, CA

Fri, Jun 14, 2024, 9:45 PM

Kindly make the event map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/sheng-wang-san-jose-tickets-6-14-2024/event/152608848/

Link to the event from the primary ticket provider:

https://www.ticketweb.com/event/sheng-wang-san-jose-improv-tickets/13856738

Thanks!

[mariefe_madrid]

Hi Team,

Requesting for the map to be interactive on Stubhub for the event below:

Sheng Wang (21+ Event)

San Jose Improv|San Jose, CA

Fri, Jun 14, 2024, 9:45 PM

https://www.stubhub.com/sheng-wang-san-jose-tickets-6-14-2024/event/152608848/?

https://www.ticketweb.com/event/sheng-wang-san-jose-improv-tickets/13856738

Thank you!

[lotus_gaymarie]

Event:

Mariah the Scientist

The Strand Ballroom and Theatre - RI | Providence, RI

Fri, Apr 05, 2024, 7:00 PM

Kindly add these sections:

Mezzanine Right

Mezzanine Right Center

Mezzanine Left

Mezzanine Left Center

Link to the event on StubHub.com:

https://www.stubhub.com/mariah-the-scientist-providence-tickets-4-5-2024/event/152677449/

Link to the event from the primary ticket provider:

https://www.etix.com/ticket/p/57122979/mariah-the-scientistto-be-eaten-alive-tour-providence-the-str...

Thanks!

[Mauflores]

Hi Team,

Seeking your assistance to fix Section name from Sec 118 to 122 for below event. Section 118 is not interactive and the rest sections are interchanged:

Event Name: Disney on Ice: Into the Magic
Venue: BMO Harris Bank Center|Rockford, IL
Event Date & Time: Jan 13, 2024, 3:00 PM
Stubhub Link: https://www.stubhub.com/disney-on-ice-into-the-magic-rockford-rockford-tickets-1-13-[…]ections=58070...
Primary Link: https://www.ticketmaster.com/event/04005F0B8E611773?