Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefemadrid]

Hi Team,

Requesting to update the map for the parking event below:

NBA All Star Game Parking

Gainbridge Fieldhouse Parking|Indianapolis, IN

Sun, Feb 18, 2024, 11:59 PM

NBA All Star Game Tickets - StubHub

Thank you!

[mikey2943]

Hello,

Tim Allen's photo shows a random guys photo on his profile. Please fix it with his actual photo. Thank you!

Link to the stubhub listing: https://www.stubhub.com/tim-allen-tickets/performer/484201

[Quiennie]

Hi Team,

Event is General Admission. Kindly add stubhub map for the event below:

Jukebox the Ghost
May 16 • Thu • 8:00PM • 2024
The Sinclair, Cambridge, MA, USA

primary link: https://www.axs.com/events/510340/jukebox-the-ghost-tickets?cid=usaffbandsintown&aff=usaffbandsintow...

stubhub link: https://www.stubhub.com/jukebox-the-ghost-cambridge-tickets-5-16-2024/event/152595268/?

Thanks,

Quiennie

[HBD]

Some sections for this event are allowing sellers to list rows in their sections. However, there are very few. All sections need rows. Thank you!

Event Name: BeeGees Gold & Abba LA @ Pacific Amphitheater - Event Date: 07.20.24 - Link to the event on our site https://www.stubhub.com/bee-gees-gold-costa-mesa-tickets-7-20-2024/event/152781469/?quantity=2  - A link to a correct map (if you have one): https://event.etix.com/ticket/online/performanceSale.do?performance_id=89977324&method=restoreToken 

[pmarenson]

Can you put up the interactive map for the following event?

Sierra Ferrell

The Warfield, San Francisco, CA

3/8/24 8:30PM

https://www.stubhub.com/sierra-ferrell-san-francisco-tickets-3-8-2024/event/152581213/?quantity=2

https://tix.axs.com/BTg4EgAAAAAix5qQAgAAAAAE%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC0dvbGRlbnZvaWNlAP%2f%2f%2...

Thanks!

[Quiennie]

Hi Team,

Please update stubhub map and add East West Garage for the event below:

PARKING PASSES ONLY Indiana Pacers at Portland Trail Blazers
Jan 19 • Fri • 7:00PM • 2024
Moda Center at the Rose Quarter Parking Lots, Portland, Oregon, USA

stubhub link: https://www.stubhub.com/parking-passes-only-portland-trail-blazers-portland-tickets-1-19-2024/event/...

primary link: https://www.ticketmaster.com/eastwest-garage-parking-for-trail-blazers-portland-oregon-01-19-2024/ev...

Thanks,

Quiennie

[mariefemadrid]

Hi Team,

Requesting to update map seat for the parking event below:

Creed Parking

Fiddlers Green Amphitheatre Parking|Englewood, CO

Sat, Sep 07, 2024, 7:01 PM

https://www.stubhub.com/parking-passes-only-creed-englewood-tickets-9-7-2024/event/152523477/?clickr...


https://tix.axs.com/vnAGDAAAAACyhjemAwAAAAAi%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA2F4cwD%2f%2f%2f%2f%2f%2f%...

Thank you!

[BassCat]

Map is wrong for Jewel and Melissa Etheridge at the Rady Center in San Diego on July 23. Parkview Section isn't shown at all. Bridgeview is behind Parkview. I have Parkview tickets I can't list.
I an still waiting for the Melissa Etheridge concert at the Kavli Center in Thousand Oaks CA on April 5 to be added. I took the time to bring the problem with upgrades for that event to StubHub's attention ages ago, and have repeatedly been promised that the event would be listed within a week. All the other shows on her I'm Not Broken tour are listed. Meanwhile, I'm sitting on great seats to a sought-after show, and have no way to connect with buyers. Please help... I can't afford to eat the tickets.

[Mauflores]

Hi Team,

We are making a follow up request for you to add 75 W TEMPLE ST for this event:

Bad Bunny Parking
Delta Center Parking
Salt Lake City, UT
Wed, Feb 21, 2024, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-bad-bunny-salt-lake-city-tickets-2-21-2024/event/1524765...

Primary Link:  https://www.parkwhiz.com/delta-center-parking-2/bad-bunny-most-wanted-tour-1379619/ 

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Houston Rockets Parking 6PM
Event Date: 01/21/24
Issue to Resolve: Please add missing section (1112 CLAY ST. GARAGE)
Primary Map Link: https://www.parkwhiz.com/toyota-center-parking/boston-celtics-at-houston-rockets-1350564/
Screenshot of SH error: 

Thanks!