Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Hadestown  8PM
Event Date: 04/12/24
Issue to Resolve: Please update and make a single section for PARQUET
Primary Map Link: https://www.philadelphia-theater.com/theaters/academy-of-music/hadestown.php
Screenshot of SH error: 

Thanks!

[Quiennie]

Hi Team,

INCORRECT STUBHUB MAP

Kindly update stubhub map and add the correct seat map for the below event:

Hannah Berner
Feb 29 • Thu • 7:30PM • 2024
Temple Theatre Saginaw, Saginaw, Michigan, USA

stubhub link: https://www.stubhub.com/hannah-berner-saginaw-tickets-2-29-2024/event/152546596/?

primary link: https://www.etix.com/ticket/p/90340997/hannah-berner-saginaw-temple-theatresaginaw-mi

Thanks, 

Quiennie

[Hmondejar]

Hi Team, 

Please change the seating/ map of below event. See link for the right seating:

The Legendary Singer of All Times Hariharan

17-Feb-2024 7:00 PM (Local)

Link to the event on our site
https://www.viagogo.com/my/Concert-Tickets/World-Music/Hariharan-Tickets/E-152895436

A link to a correct map (if you have one)
https://www.ticket2u.com.my/event/32636/the-legendary-singer-of-all-times-hariharan

Thank you

[websales]

Mr Big @ Ludlow Garage, Cincinnati, OH Wed 5/29/24 7:30 PM

Show is reserved. Your site has map as GA. Please update.

SH Link: https://www.stubhub.com/mr-big-cincinnati-tickets-5-29-2024/event/152904550/

Primary Link: https://www.ticketmaster.com/mr-big-cincinnati-ohio-05-29-2024/event/16006031069E4727

[websales]

The Avett Brothers @ MegaCorp Pavilion, Newport, KY Sat 8/24/24 6 PM

Event is at their outdoor venue. Please update the map to reflect the primary.

SH Link: https://www.stubhub.com/the-avett-brothers-newport-tickets-8-24-2024/event/152873685/?

Primary Link: https://www.axs.com/events/517823/the-avett-brothers-tickets?skin=megacorp

[Psampatkc]

Girl from North Country
Sat Jan 27 at 7:30pm
Kaufmann Theater
Incorrect venue map

https://americantheatreguild.com/wp-content/uploads/2017/09/Kansas-City-Kauffman-Center-Seating-Char...

[Indiana_Jones]

For Brooks and Dunn in West Valley City, UT on Thurs May 30, when listing tickets, it does not allow you to select a Row. Please fix this asap. This should never be an issue! Thank you.

https://www.stubhub.com/brooks-and-dunn-west-valley-city-tickets-5-30-2024/event/152936454/?quantity...

[Indiana_Jones]

For Brooks and Dunn in West Valley City, UT on Thurs May 30, when listing tickets, it does not allow you to select a Row. Please fix this asap. This should never be an issue! Thank you.

https://www.stubhub.com/brooks-and-dunn-west-valley-city-tickets-5-30-2024/event/152936454/?quantity...

[lotus_gaymarie]

Hi Team, 

Please add sections Level 1, Level 2 and Level 3 on Stubhub for below event. 

Pauly Shore
Crown Uptown Theatre
Wichita, KS
Sat, Mar 09, 2024, 8:00 PM 

Primary Link :  https://www.ticketmaster.com/pauly-shores-stand-up-comedy-wichita-kansas-03-09-2024/event/06005F8A2C...

Stubhub Link:  https://www.stubhub.com/pauly-shore-wichita-tickets-3-9-2024/event/152727908/

[mhayes0908]

Hello,

The following event does not have the map correct. Can you please change the map so that my listings will show? 

The event: Acura Grand Prix of Long Beach, 3 Day Pass (4/19-4/21)

Long Beach Road Course 

Long Beach, CA 

https://www.tixr.com/groups/gplb/events/acura-grand-prix-of-long-beach-2024-82578