Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[Mrpaul]

Doubt, A Parable
February 7, 8 PM (but it seems like this is a problem with all dates)
https://www.stubhub.com/doubt-a-parable-new-york-tickets-2-7-2024/event/152461166/

I cannot list the orchestra section or seat row or number in my listing - the other sections work, just not orchestra. It should offer orchestra right/center/left options plus of course seat row and number

[Birdz320]

This is for Subaru Park, the Philadelphia Union stadium.  They added additional parking lots that haven't been added to StubHub, specifically Lots L & K.  Trying to sell parking passes, thank you.

Philadelphia Union Website MapCurrent StubHub Map

[pmarenson]

Please put up Correct map (reserved seating throughout)

Adam Ant

Fox Theater - Oakland, Oakland, CA

Sun • Apr 28 • 7:30 PM

https://www.stubhub.com/adam-ant-oakland-tickets-4-28-2024/event/152946433/?sections=744718&ticketCl...

https://www.ticketmaster.com/adam-ant-antmusic-2024-with-special-oakland-california-04-28-2024/event...

Thanks!

[lotus_gaymarie]

Event:

Elevation Worship

NOW Arena | Hoffman Estates, IL

Sun, Feb 25, 2024, 7:00 PM

Kindly add these missing sections:

WC101, WC103, WC107, WC109, WC110, WC112

Link to the event on StubHub.com:

https://www.stubhub.com/elevation-worship-hoffman-estates-tickets-2-25-2024/event/152441612/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/04005F4DDBDF2A8C

Thanks!

[Quiennie]

Hi Team,

Kindly add seat map on stubhub for the event below:

Faye Webster
Palace Theatre St. Paul • Saint Paul, MN
Sun, Aug 4 at 7:30pm

stubhub link: https://www.stubhub.com/faye-webster-saint-paul-tickets-8-4-2024/event/152891628/

primary link: https://shop.axs.com/?c=axs&e=33680176710185747

Thanks,

Quiennie

[pmarenson]

Please put up correct floor map-

Justin Timberlake

State Farm Arena, Atlanta, Georgia, USA

6/10/24 7:30 PM

https://www.stubhub.com/justin-timberlake-atlanta-tickets-6-10-2024/event/152958335/?sections=&ticke...

https://www.ticketmaster.com/justin-timberlake-the-forget-tomorrow-world-atlanta-georgia-06-10-2024/...

[mariefemadrid]

Hi Team,

Requesting to update the map seat to General Admission section only for the event below:

Slothrust

The Sinclair|Cambridge, MA

Sat, May 04, 2024, 8:30 PM

Slothrust Tickets - StubHub

https://www.axs.com/events/525501

Thank you!

[lotustixmalou]

Missing Map:

Chippewa Valley Jazz Orchestra

February 17, 2024, 7:30 PM

Pablo Center at the Confluence, Eau Claire, WI

Stubhub link: https://www.stubhub.com/chippewa-valley-jazz-orchestra-eau-claire-tickets-2-17-2024/event/152876756/

Primary ticket provider link: https://www.axs.com/events/489301/cvjo-back-like-a-bad-penny-the-cvjo-welcomes-wayne-bergeron-ticket...

[websales]

Emmaline @ Ludlow Garage, Cincinnati, OH Sat 3/16/24 7:30 PM

The show is reserved, NOT GA.

SH Link: https://www.stubhub.com/emmaline-cincinnati-tickets-3-16-2024/event/152957138/

Primary Link: https://www.ticketmaster.com/emmaline-cincinnati-ohio-03-16-2024/event/1600602AEA7E34D0

[lotustixmalou]

Change Orchestra and Balcony sections to unreserved General Admission:

Joe Russo's Almost Dead

February 09, 2024, 8:00 PM

Stubhub link: https://www.stubhub.com/joe-russo-s-almost-dead-atlanta-tickets-2-9-2024/event/152524814/

Primary ticket provider link: https://www.axs.com/events/509607/joe-russo-s-almost-dead-tickets