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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Blackberry Smoke

7 Clans First Council Casino Hotel Newkirk, OK

Fri, May 10, 2024, 8:00 PM

 

PIT sections should be Platinum sections.

 

Please refer to the image below:

 

7_Clans-FCC-rev3-LRG.png

 

 

Link to the event on StubHub.com:

https://www.stubhub.com/shen-yun-mcallen-tickets-2-3-2024/event/152105846/?sections=1489817&ticketCl...

 


Link to the event from the primary ticket provider:

https://www.ticketstorm.com/event/blackberrysmokeberightheretour/7clanscasinofirstcouncil/newkirk/29...

 

Thanks!

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Seeking your assistance to change Section name for all Parking Section for below event. Please refer to the primary link provided below for the right section names.  Kindly also make Section Early Parking (LOT E) interactive:


Event Name: Alanis Morissette Parking
Venue: PNC Music Pavilion Parking, Charlotte, NC
Event Date & Time: Jun 26, 2024, 7:01 PM


Stubhub Link: https://www.stubhub.com/parking-passes-only-joan-jett-charlotte-tickets-6-26-2024/ev[…]_ticketflippi...


Primary Link: https://concerts.livenation.com/event/2D005F69B3903298?

 

Thanks,

 

Rachelle

 

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Kindly add seat map and add section Orchestra Left and Orchestra Right:

 

Event:

Ronny Chieng

Thu, Feb 15, 2024, 7:30 PM

Lillian S. Wells Hall at The Parker Fort Lauderdale, FL

 

Stubhub link: https://www.stubhub.com/the-haller-club-fort-lauderdale-tickets-2-15-2024/event/152492107/?

 

primary link: https://www.ticketmaster.com/ronny-chieng-the-love-to-hate-ft-lauderdale-florida-02-15-2024/event/0D...

 

 

Thanks,

 

 

Quiennie

 

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Add unreserved Balcony General Admission section to below event's map:
Event Name: Mitch Rowland
Date: February 26, 2024, 8:00 PM
Stubhub link: https://www.stubhub.com/mitch-rowland-los-angeles-tickets-2-26-2024/event/152424815/

Primary ticket provider link: https://www.axs.com/events/507465/mitch-rowland-tickets

lotustixmalou_0-1707148490568.png

 

Reply
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RochRamFan1
Stagehand

Re: Map Errors on Site

Need to correct the seating chart error for the following event which shows as General Admission seating (it's actually all reserved and sold out):

 

Laufey at Kodak Hall at Eastman Theatre on 6/26/24 8pm

 

Venue website link: https://www.rochesterjazz.com/

StubHub link: https://www.stubhub.com/laufey-rochester-tickets-6-26-2024/event/152759286/?quantity=2

 

Thank you

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in addING MEZZANINE section for this event:

Muscadine Bloodline
The Hall - Little Rock
Little Rock, AR
Fri, Mar 01, 2024, 8:00 PM

Stubhub Link:https://www.stubhub.com/muscadine-bloodline-little-rock-tickets-3-1-2024/event/152576932/

Primary Link:https://www.ticketweb.com/event/muscadine-bloodline-with-special-guest-the-hall-tickets/13818208

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

 

Can you please have your map updated to reflect the primary map?

 

EVENT NAME: Incubus

EVENT DATE: 9/3/24 at 790p

 

STUBHUB LINK: https://www.stubhub.com/incubus-tampa-tickets-9-3-2024/event/153027813/?quantity=0&sections=1520051&...

 

PRIMARY LINK: https://www.ticketmaster.com/incubus-performing-morning-view-in-its-tampa-florida-09-03-2024/event/0...

 

THANK YOU!!!!

 

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the floor map updated to reflect the primary?

 

EVENT NAME: Incubus

EVENT DATE: 8/23/24 at 730p

 

STUBHUB LINK: https://www.stubhub.com/incubus-detroit-tickets-8-23-2024/event/153027802/?quantity=0&sections=&tick...

 

PRIMARY LINK: https://www.ticketmaster.com/incubus-performing-morning-view-in-its-detroit-michigan-08-23-2024/even...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have the floor updated to reflect the primary?

 

EVENT NAME: Justin Timberlake

EVENT DATE: 10/13/24 at 730p

 

STUBHUB LINK: https://www.stubhub.com/justin-timberlake-washington-tickets-10-13-2024/event/153027307/?quantity=4&...

 

PRIMARY LINK: https://www.ticketmaster.com/justin-timberlake-the-forget-tomorrow-world-washington-district-of-colu...

 

THANK YOU!!!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect a concert seated event vs the hockey arena?

 

EVENT NAME: Justin Timberlake

EVENT DATE: 10/21/24 at 730p

 

STUBHUB LINK: https://www.stubhub.com/justin-timberlake-buffalo-tickets-10-21-2024/event/153027739/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/justin-timberlake-the-forget-tomorrow-world-buffalo-new-york-10-21-2024...

 

THANK YOU!!!

Reply
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