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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Seeking your assistance to add a map for below event:


Event Name: Gabriel Iglesias Parking
Venue: PNC Arena Parking, Raleigh, NC
Event Date & Time: Mar 09, 2024, 8:01 PM


Stubhub Link: https://www.stubhub.com/parking-passes-only-gabriel-iglesias-raleigh-tickets-3-9-2024/event/15256178...
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/gabriel-iglesias-don-t-worry-be-fluffy-1385454/


Thank you!

Reply
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aj123
Zamboni Driver

Re: Map Errors on Site

Hi Team,
Seeking your assistance to add a map for below event:


Event Name: Young Dubliners
Venue: Holland Performing Arts Center, Omaha, NE
Event Date & Time: May 10, 2024, 7:30 PM


Stubhub Link: https://www.stubhub.com/the-young-dubliners-omaha-tickets-5-10-2024/event/153013983/?quantity=2
Primary Link: https://www.omaha-theater.com/theaters/peter-kiewit-concert-hall/tickets.php?eventName=Young+Dubline...


Thank you!

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you pleas have your map updated to reflect a seated show?

 

SHOW NAME: Kountry Wayne

SHOW DATE: 4/28/24 at 730p

 

STUBHUB LINK: https://www.stubhub.com/king-of-hearts-indianapolis-tickets-4-28-2024/event/152739269/?quantity=0

 

PRIMARY LINK: https://concerts.livenation.com/kountry-wayne-the-king-of-hearts-indianapolis-indiana-04-28-2024/eve...

 

THANK YOU!!

Reply
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creanier
Backup Singer

5/24/24 Billy Joel T Mobile Park

The Press Box Suite and PL1 thru PL7 is not displayed on seat map.  Refer to the Aug 18 Foo Fighters show at TMobile that does show the Press Box Suite and each section.  Please correct ASAP.  Buyers cannot find the tickets to purchase.  Thank you.

Reply
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sheadiego
Team Mascot

Blink-182 at Petco Park in San Diego, CA

Hello, the blink-182 event on Jun 30, 2024 at Petco Park in San Diego has the incorrect floor seating chart. It shows section A5 on the house right side of the stage, when it should be on the house left side of the stage. I actually think the entire floor is flipped or mirrored to what it should be.

https://www.stubhub.com/blink-182-san-diego-tickets-6-30-2024/event/152489180/
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting the following to change section name:

Orchestra Left to C
Orchestra Center to B
Orchestra Right to A

Xavi

Bakersfield Fox Theater|Bakersfield, CA

Fri, Apr 26, 2024, 8:00 PM

 

https://www.stubhub.com/xavi-bakersfield-tickets-4-26-2024/event/153024120/?sections=1095577&ticketC...

https://www.axs.com/events/528620/xavi-tickets?q=Xavi

Thank you!

Reply
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billieaches
Waterboy

Re: Map Errors on Site

Event: ITZY 2nd World Tour 'Born To be' Oakland Arena
Date: June 8 2024
Link: https://www.stubhub.com/itzy-oakland-tickets-6-8-2024/event/152952967/?quantity=2 

NOTE: Sections D and F are wrong on the stubhub map, they need to be switched

CORRECT MAP: https://www.ticketmaster.com/itzy-2nd-world-tour-born-to-oakland-california-06-08-2024/event/1C00603... 

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Reply
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mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please, kindly update the Stubhub Map for the below event. 

 

Cody Jinks
Greek Theatre - Los Angeles
Los Angeles, CA
Sun, Jun 02, 2024, 7:30 PM 

 

Primary Link : https://tix.axs.com/2L07CQAAAAC6AFD%2fMgAAAAAV%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2...


Stubhub Link: https://www.stubhub.com/cody-jinks-los-angeles-tickets-6-2-2024/event/152481419/?

 

Thank you!

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Add Reserved Mezzanine sections:

Event name: Neck Deep

Venue: Agora Theatre, Cleveland, OH

Date: February 14, 2024, 6:00 PM

Stubhub link: https://www.stubhub.com/neck-deep-cleveland-tickets-2-14-2024/event/152391659/

Primary ticket provider link: https://www.axs.com/events/505282/neck-deep-tickets

lotustixmalou_0-1707667380982.png

 

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Community Log-In Changes May 1st
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Read about the changes here