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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

dwg222
Waterboy

Re: Map Errors on Site

Missing Courtside Loge Sections in front of Court Boxes on baseline of court

 

Event name: Miami Open

Venue: Stadium Session, Hard Rock Stadium

Date: March 20-31, 2024, All Stadium Sessions

 

Stubhub link: https://www.stubhub.com/miami-open-tennis-miami-tickets-3-20-2024/event/152089048/

 

Primary ticket provider link: https://www.ticketmaster.com/miami-open-stadium-session-3-miami-florida-03-20-2024/event/0D005F42CD2...

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Young Dubliners

Holland Performing Arts Center Omaha, NE

Fri, May 10, 2024, 7:30 PM

 

Kindly make the event map interactive.

 

Link to the event on StubHub.com:

https://www.stubhub.com/the-young-dubliners-omaha-tickets-5-10-2024/event/153013983


Link to the event from the primary ticket provider:

https://cart.ticketomaha.com/30638/30639?_gl=1*1nsxgks*_gcl_au*MTY0OTE4NDUxNS4xNzA3MDkwMjE3LjEyODU3M...

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Premio Lo Nuestro Parking
Kaseya Center Parking | Miami, FL
Thu, Feb 22, 2024, 8:01 PM

 

Kindly add this parking garage on the parking map:
610 NW 1st Ct (161 NW 6th St.) - 3 Miami Central Garage

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-premio-lo-nuestro-miami-tickets-2-22-2024/event/15290827...

 

Link to the event from the primary ticket provider:
https://spothero.com/search?kind=event&id=865742

 

 

Thanks!

Reply
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Marsdogstar
Zamboni Driver

Re: Map Errors on Site

Toronto Blue Jays incorrect mapping - Section 231 should be in 200 Level Infield Zone, not 200 Level Bases Zone.  Fix for all home games.

 

WRONG:

 

https://www.stubhub.ca/toronto-blue-jays-toronto-tickets-4-8-2024/event/152171598/

 

RIGHT:

 

https://www.mlb.com/bluejays/ballpark/seating-map

 

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello.

 

Can you please update the floor of the map to match the primary?

 

EVENT NAME: Pete Davidson

EVENT DATE: 4/6/24 at 7p

 

STUBHB LINK: https://www.stubhub.com/pete-davidson-atlanta-tickets-4-6-2024/event/153068267/?quantity=0

 

PRIMARY LINK: https://concerts.livenation.com/pete-davidson-wellness-check-atlanta-georgia-04-06-2024/event/0E0060...

 

THANK YOU!@!

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Kaela
Zamboni Driver

Re: Map Errors on Site

WRONG MAP ON SITE

Event Name - Alex Edelman's "Just For Us"

Event Date - March 2 2024 @ 7:30 PM, Elgin Winter Garden, Toronto, Canada

Event Link on Site - https://www.stubhub.ca/just-for-us-toronto-tickets-3-2-2024/event/152970659/

Link to Correct Map - https://www.ticketmaster.ca/alex-edelmans-just-for-us-toronto-ontario-03-02-2024/event/1000603793AB1...

SHOULD BE SAME MAP AS STUBHUB'S MIKE BIRBIGLIA EVENT LISTING:

https://www.stubhub.ca/mike-birbiglia-toronto-tickets-5-17-2024/event/152491990/?quantity=2

 

Please correct asap, show happening soon thanks!

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Please update the map and add section 48 VERMONT ST LOT for this parking event:

Golden State Warriors Parking
Chase Center Parking
San Francisco, CA
Wed, Feb 14, 2024, 7:01 PM

Stubhub Link:https://www.stubhub.com/parking-passes-only-golden-state-warriors-san-francisco-tickets-2-14-2024/ev...

Primary Link: https://www.parkwhiz.com/chase-center-parking/la-clippers-at-golden-state-warriors-1349855/

Reply
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AlmostFamous
Stagehand

Re: Map Errors on Site

Last Dinner Party

Saturday March 30, 2024

Stubhub link: https://www.stubhub.ca/the-last-dinner-party-toronto-tickets-3-30-2024/event/152975347/

Admit One link:https://admitone.com/events/the-last-dinner-party-toronto-9384542

 

This isn't a GA only show; there's multiple GA sections and mezzanine seats

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Excision (19+ Event)

Great Canadian Casino Resort Toronto Toronto, ON

Thu, Mar 14, 2024, 7:00 PM

 

Kindly update the event map -

-Mezzanine section should be General Admission Mezzanine Seated

-Balcony section should be General Admission Balcony Seated


Link to the event on StubHub.com:

https://www.stubhub.com/excision-toronto-tickets-3-14-2024/event/152635084/


Link to the event from the primary ticket provider:

https://www.ticketmaster.ca/excision-thursday-toronto-ontario-03-14-2024/event/10005F6EAE432831

 

Thanks!

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,

 

Please update the section on Stubhub Map to GA Standing and GA Seated for the below event.

 

Cedric Burnside (18+ Event)
Aggie Theater
Fort Collins, CO
Thu, May 30, 2024, 8:00 PM

 

Primary Link : https://tix.axs.com/DrsuCQAAAAAKTZiGAAAAAACT%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%....

 

Stubhub link : https://www.stubhub.com/cedric-burnside-project-fort-collins-tickets-5-30-2024/event/152875128/?

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