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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

BMakler78
Zamboni Driver

Re: Map Errors on Site

Stuff You Should Know

Thu • May 30 • 7:00 PM
Warner Theatre, Washington, DC

 

https://concerts.livenation.com/stuff-you-should-know-washington-district-of-columbia-05-30-2024/eve...

 

Missing the pit, which is the first two rows across the front:

https://concerts.livenation.com/stuff-you-should-know-washington-district-of-columbia-05-30-2024/eve...

 

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the map for this event, attaching map on this request:

Event:Love Hard Tour - Trey Songz and Keyshia Cole
Venue:Smoothie King Center
Date: Fri, Apr 12, 2024, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/keyshia-cole-new-orleans-tickets-4-12-2024/event/152746954/?quantity=0 

Primary Link: https://www.ticketmaster.com/the-love-hard-tour-keyshia-cole-new-orleans-louisiana-04-12-2024/event/... image.png

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add Section General Admission on event map for below event:

Event Name: Portland Sea Dogs at Reading Fightin Phils
Venue: FirstEnergy Stadium Philadelphia, Reading, PA
Event Date & Time: Thu, Apr 11, 2024, 06:45 PM

Stubhub Link: https://www.stubhub.com/reading-fightin-phils-reading-tickets-4-11-2024/event/152479993/?

Primary Link: https://www.ticketreturn.com/prod2new/Buy.asp?EventID=340316

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pmarenson
Rookie

Re: Map Errors on Site

Please put up the correct seating map for the following event:

 

Hunxho

the Novo- Los Angeles, CA

6/8/24 9PM

 

https://www.stubhub.com/hunxho-los-angeles-tickets-6-8-2024/event/153196156/?quantity=0

 

https://www.axs.com/events/534584/hunxho-tickets

 

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update incorrect Stubhub event map to GA 21+ and GA under 21 section. 

 

Charlotte Day Wilson

Neumos|Seattle, WA

Wed, May 15, 2024, 7:00 PM

 

Stubhub Link:

Charlotte Day Wilson Tickets - Charlotte Day Wilson Concert Tickets and Tour Dates - StubHub

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add Section General Admission on event map for below event:

Event Name: Portland Sea Dogs at Reading Fightin Phils

Venue: FirstEnergy Stadium Philadelphia, Reading, PA
Event Date & Time: Thu, Apr 14, 2024, 03:15 PM

Stubhub Link: 
https://www.stubhub.com/reading-fightin-phils-reading-tickets-4-14-2024/event/152479996/?

Primary Link: 
https://www.ticketreturn.com/prod2new/Buy.asp?EventID=340320

Reply
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event:

Portland Sea Dogs at Reading Fightin Phils
FirstEnergy Stadium Philadelphia Reading, PA
Fri, Apr 12, 2024, 11:59 PM
 
Please update the event map and add General Admission.
 
Link to the event on StubHub.com:

Link to the event from the primary ticket provider:
 
Thanks!
 
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the map for this event and add GA PIT:

Event:Parker McCollum
Venue: Bert Ogden Arena
Date: Fri, Apr 05, 2024, 7:30 PM

 

Stubhub Link: https://www.stubhub.com/parker-mccollum-edinburg-tickets-4-5-2024/event/152440971/?quantity=0

Primary Link:  https://tix.axs.com/yIKvIwAAAADnEvjjAQAAAABM%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC0xpdmUgRXZlbnRzAP%2f%2f%2... map.png

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JONA
Rookie

Re: Map Errors on Site

Hi Team,

 

Kindly add Sections PREMIUM 1 and PREMIUM 2 on Stubhub map for this Event: Brandon Lake 04/18/2024 to match
the map on the Primary market with link below for reference:

 

https://www.ticketmaster.ca/event/10005F69B1FC1DE0?CAMEFROM=CFC_TRANSPARENT_PRODUCTIONS_WEB_ARTIST_1...

 

Thanks,
Jona

Reply
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mrapt102
Rookie

Re: Map Errors on Site

Hello,

 

Can you please have your map updated to reflect the GA Pit?

 

EVENT NAME: Russell Dickerson

EVENT DATE: 08/15/24 at 7p

 

STUBHUB LINK: https://www.stubhub.com/russell-dickerson-la-vista-tickets-8-15-2024/event/153314987/?quantity=0

 

PRIMARY LINK: https://www.ticketmaster.com/russell-dickerson-la-vista-nebraska-08-15-2024/event/2000607491C415BE

 

THANK YOU!!

Reply
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